Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
Generic
Zeid Khayyat Manso

Zeid Khayyat Manso

Dubai,UAE

Summary

I was born and raised in Dubai until the age of 18, an experience that shaped my diverse perspective and instilled a deep appreciation for cultural richness. As a recent graduate, I've gained hands-on experience in prestigious hotels, starting at Jumeirah Hotel as a guest service agent and working through roles such as receptionist, room attendant, waiter, and bartender. Most recently, I served as Vice Director to the General Manager at Iberostar Hotel during the last six months of 2024.


I’m now eager to advance my career and personal goals in the hospitality industry, excited to explore diverse roles and departments. I’m confident that my skills and knowledge can contribute to a wide range of fields.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Vice Director Trainee

Iberostar Selection Lanzarote Park
Lanzarote, Spain
04.2024 - 09.2024
  • Collaborated closely with the General Manager to assist in budgeting, forecasting, and financial planning
  • Actively managed guest relations, addressing complaints, resolving issues, and ensuring a positive guest experience
  • Liaised with tour operators and their insurance providers in case of accidents or emergencies

F&B Trainee

Jumeirah Port Sóller Hotel & Spa
Mallorca, Spain
04.2023 - 09.2023
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
  • Prepared special services for guests such as honeymoon and other romantic packages
  • Increased sales significantly by upselling higher-end products to customers

Guest Service Trainee

Jumeirah Port Sóller Hotel & Spa
Mallorca, Spain
04.2022 - 09.2022
  • Dedicated workforce in the guest service department where some of my tasks included delivering luggage to and from hotel rooms, delivering daily letters and cards to hotel guests, arranging valet tickets, and ensuring luxury standards set by the hotel are at a maximum,

Education

Bachelor's Degree - Tourism & Hospitality Management

Vatel Business School
09.2021 - 09.2024

IBCP Diploma - undefined

Dubai International Academy
09.2019 - 07.2021

Skills

  • Reliable
  • Communication
  • Teamwork
  • Customer Service
  • Organized
  • Adaptability
  • Proficiency in Microsoft (Excel, Word, PowerPoint)

Languages

English
Fluent
Arabic
Fluent
Spanish
Fluent

Timeline

Vice Director Trainee

Iberostar Selection Lanzarote Park
04.2024 - 09.2024

F&B Trainee

Jumeirah Port Sóller Hotel & Spa
04.2023 - 09.2023

Guest Service Trainee

Jumeirah Port Sóller Hotel & Spa
04.2022 - 09.2022

Bachelor's Degree - Tourism & Hospitality Management

Vatel Business School
09.2021 - 09.2024

IBCP Diploma - undefined

Dubai International Academy
09.2019 - 07.2021
Zeid Khayyat Manso