Zeinab Baltaji
Dubai
Summary
Creative Advertising Specialist eager to work with top clients. Bringing deep understanding of products, market conditions and customer preferences. Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Marketing Specialist
Emarat Survey Services
08.2024 - Current
- Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
- Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Delivered comprehensive market research reports that guided executive decision-making processes.
- Register Sale Pre-Registration Units in DLD system and follow up for each procedure.
- Follow up with Escrow Account, manage the entire escrow process, ensuring that all parties involved comply with legal and contractual obligations.
- Review and prepare all necessary documents, including contracts, deeds, and closing statements
Customer Service
Emirates Group
05.2024 - 08.2024
- Assist in the check-in process and issue tickets and boarding passes
- Handle luggage and cargo, ensuring all is safely loaded and unloaded from aircraft
- Direct aircraft to and from their gates and ensure timely departures
- Communicate with air traffic control regularly
- Ensure compliance with all airport and airline security regulations
- Provide excellent customer service to passengers, answering any questions or concerns
- Perform regular inspections and maintenance of airport equipment
- Handle any emergency situations with professionalism and poise
- Collaborate with team members to ensure all tasks are completed efficiently
- Assisting passengers during check-in and boarding procedures
- Supervising the loading and unloading of baggage and cargo
- Coordinating with flight crew to provide necessary ground support
- Ensuring compliance with aviation safety and security regulations
Trainee
Digital Echoes
09.2021 - 12.2021
- Developed advertising tactics and implemented new solutions for increased brand awareness
- Worked with marketing department to create targeted advertising strategies for key customer demographics
- Directed creative process for traditional and online ads
- Developed social media and advertising campaigns to maximize sales of newly released products
- Created designs and collaborated with technical team to complete projects
- Designed creative digital displays used in online advertising for local businesses
- Analyzed and reported social media and online marketing campaign results
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic
Sales Manager
Jeans Couture
03.2018 - 06.2020
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Produced contracts, reports, letters, and proposals for clients
Education
Bachelor of Arts - Advertising
Lebanese International University
03.2018 - 06.2020
Skills
Marketing and Advertising
Branding and Positioning
Graphics Designing
Strategic Planning
Relationship Building and Management
Digital Marketing
Social Media Management
Adobe Illustrator and InDesign
Adobe Photoshop
PowerPoint
Word
Excel
Certification
Digital Marketing, Online Google Course, 12/01/22
Timeline
Marketing Specialist
Emarat Survey Services
08.2024 - Current
Customer Service
Emirates Group
05.2024 - 08.2024
Trainee
Digital Echoes
09.2021 - 12.2021
Sales Manager
Jeans Couture
03.2018 - 06.2020
Bachelor of Arts - Advertising
Lebanese International University
03.2018 - 06.2020
Digital Marketing, Online Google Course, 12/01/22
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