Zeinab Baltaji
Marketing Specialist
Dubai
Summary
Experienced Creative Advertising Specialist skilled in collaborating with top clients. Demonstrates a deep understanding of products, market conditions, and customer preferences to develop successful campaigns and product marketing plans. Committed to delivering exceptional results by paying meticulous attention to detail and employing a creative mindset.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Marketing Specialist
Emarat Survey Services
08.2024 - Current
- Analyze market trends and consumer behavior to inform data-driven marketing decisions.
- Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Delivered comprehensive market research reports that guided executive decision-making processes.
- Register Sale Pre-Registration Units in DLD system and follow up for each procedure.
- Follow up with Escrow Account, manage the entire escrow process, ensuring that all parties involved comply with legal and contractual obligations.
- Review and prepare all necessary documents, including contracts, deeds, and closing statements
Customer Service
Emirates Group
05.2024 - 08.2024
- Assist in the check-in process and issue tickets and boarding passes
- Handle luggage and cargo, ensuring all is safely loaded and unloaded from aircraft
- Direct aircraft to and from their gates and ensure timely departures
- Communicate with air traffic control regularly
- Ensure compliance with all airport and airline security regulations
- Provide excellent customer service to passengers, answering any questions or concerns
- Collaborate with team members to ensure all tasks are completed efficiently
- Assisting passengers during check-in and boarding procedures
- Coordinating with flight crew to provide necessary ground support
- Ensuring compliance with aviation safety and security regulations
Trainee
Digital Echoes
12.2021 - 12.2022
- Developed advertising tactics and implemented new solutions for increased brand awareness
- Worked with marketing department to create targeted advertising strategies for key customer demographics
- Directed creative process for traditional and online ads
- Developed social media and advertising campaigns to maximize sales of newly released products
- Created designs and collaborated with technical team to complete projects
- Designed creative digital displays used in online advertising for local businesses
- Analyze and report social media and online marketing campaign results
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic
Education
Bachelor of Arts - Advertising
Lebanese International University
03.2018 - 06.2020
Skills
- Marketing and Advertising
- Branding and Positioning
- Graphics Designing
- Strategic Planning
- Relationship Building and Management
- Digital Marketing
- Social Media Management
- Adobe Illustrator, InDesign & Photoshop
- Microsoft Office
Certification
Digital Marketing, Online Google Course, 12/01/22
Timeline
Marketing Specialist
Emarat Survey Services
08.2024 - Current
Customer Service
Emirates Group
05.2024 - 08.2024
Trainee
Digital Echoes
12.2021 - 12.2022
Bachelor of Arts - Advertising
Lebanese International University
03.2018 - 06.2020
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