Zeyad Almushref

Market Analyst & Content Creator

• Conducted in-depth market analysis to provide actionable insights on forex and CFD trends, assisting clients in making informed trading decisions.
• Created high-quality, engaging content, including market reports, trading strategies, and educational materials, tailored to the needs of target audiences in Saudi Arabia and Kuwait.
• Monitored financial markets, news, and economic indicators to produce timely analysis and updates for clients.
• Collaborated with the marketing and sales teams to develop content strategies aligned with business goals, enhancing brand visibility and client acquisition.
• Leveraged expertise in trading platforms and industry tools to deliver accurate forecasts and data-driven recommendations.
• Demonstrated strong communication and analytical skills to present complex financial concepts in a clear and concise manner.

• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Managed customer relations on ongoing basis to maximize customer retention.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.

• build and maintain strong and long-term relationships with high-value clients.
• Assessed client needs and developed plans to adequately address current and future objectives.
• Addressed and resolved customer complaints and issues to improve satisfaction.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

Our work at Direct Trading Technologies is a little bit different , because the company’s strategy is to target a newbie traders and fresh customers , it’s not an easy work , its a long process , needs Patience, dedication and trust.
Our Missions :

• Contacted customers by phone and email to invite them to attend our free courses .
• Listened attentively to client feedback about our courses and worked with product development team to introduce service
• Prepared and gave presentations and free courses to clients to make them well trained and qualified to invest .
• Built relationships with customers and to establish long-term business.
• Consistently hit and exceeded sales goals .
  

• Built relationships with customers and the IB’s to establish long-term business growth.
• Arranged Many Seminars in KSA
• Contacted customers by phone and email in response to inquiries.

• Contacted customers by phone and email in response to inquiries.
• Promptly resolved all customer requests, questions and complaints.

• Built strong client relationships and provided high value-adding services
• Consistently hit and exceeded sales Targets
• Arranged many seminars in middle east
• First 1 M $ account for Dubai Office
  .
• Contacted 90 of new and existing customers per day to discuss new products and services.
• Best Salesman ( October, November ) 2014

• Participated in the organization of all Forex Expo in Saudi Arabia
• Trained all incoming sales team members.
• Increased revenues by 40% within the first year as Sales Manager.
• Promptly resolved all customer requests, questions and complaints.