ZEYNAB TOLOUNEZHAD
Dubai,United Arab Emirates
Summary
I'm an experienced IT and AI specialist with a strong background in data center performance analysis and network engineering. I've over seven years of experience in deploying, maintaining, and optimizing data centers, as well as monitoring IT infrastructure performance. In the early stages of my career, I focused on implementing and maintaining data center networks, and later, I shifted my focus to data center analytics and the application of artificial intelligence, particularly in monitoring.
Currently, I'm expanding my expertise in AWS and AI applications in data centers, aiming to integrate advanced technologies into large-scale IT operations. My goal is to leverage my technical expertise, industry experience, and academic knowledge to enhance innovation and efficiency in data center management through the application of AI, while continuously developing my skills through professional training and academic research.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Center Performance Analysis Engineer
NAK
Tehran, Iran
03.2021 - 10.2022
Company Overview: World-class telecom managed services
- My career consists of Performance Management analysis of MCI Datacentres
- My main task was to perform analysis and monitor all functions to persistently improve performance and also troubleshooting via efficient reporting & progressive investigation
- I used various performance management tools such as SolarWinds, PRTG & etc
- I supported the tuning and optimization teams by providing insightful analysis to continuously improve performance and I was responsible for the process of setting performance measures/KPIs requirements, definition, targets and thresholds with the participation of the concerned parties, vendors and strategy team
ITS Operation Engineer
NAK
Tehran, Iran
11.2015 - 03.2021
Company Overview: World-class telecom managed services
- Implementing, operating and optimizing the enterprise networks
- Installing, operating and maintaining new data center for new location services
- Planning and Configuring Cisco products in different projects and solutions (Routers: 7600, ASR and Switches: 6500, 3750, 2960 and Nexus switches: 7710, 5696, 5596 and Fabric Extenders: 2232, 2148, 2248 and Firewalls: FWSM modules, ASA)
- Operating and maintaining Hamrahe Aval Call Center network for the whole country in all provinces
- Supporting at MCI data center network that consists of monitoring and troubleshooting and required configuration between the network elements
- Troubleshooting Network Problems in the first moves, at the least duration and administrative efforts
PS Core & IPBB Performance Analyzer Engineer
Hamrahe Aval (MCI)
Tehran, Iran
11.2014 - 11.2015
Company Overview: World-class telecom managed services
- My career consists of Performance Management analysis of Mobile Telecommunication Networks (2G & 3G) & Network QOS Analyzing
- My main task was to perform analysis and monitor all telecommunication & IPBB functions to persistently improve performance and also troubleshooting via efficient reporting & progressive investigation
- I was dealing with PS Core part and Performance Management of IPBB network
- I was using various performance management tools such as M2000, U2000, Faraz, Clarity
FO Engineer-IPBB
Hamrahe Aval (MCI)
Tehran, Iran
10.2013 - 12.2013
Company Overview: World-class telecom managed services
- I was trained about 3 month in MCI department, during this time I learned: working & monitoring with NMS system (U2000 Huawei), familiar with MCI IPBB topology, familiar with CCNA concepts, learning about GSM & 3G fundamentals
Education
Doctor of Philosophy - PhD - Computer Science
The British University in Dubai
Dubai / UAE 09.2024 -
Master's degree - Information Technology Engineering (E-Commerce)
Amirkabir University of Technology - Tehran Polytechnic
Tehran / Iran 09.2019 - 07.2022
Bachelor - Electrical Engineering (Telecommunications)
Islamic Azad University
Tehran / Iran 09.2008 - 02.2014
Skills
- Natural Language Processing (NLP)
- Computer Vision
- Cloud Computing
- Big Data
- Machine Learning
- CCNP ( Routing & Switching ) & CCNA ( Data Center )
- Business Intelligence (BI)
SOFT SKILLS
- Teamwork & Collaboration
- High Motivation
- Sense of Responsibility and Flexibility
- Problem-Solving
- Time Management
- Willingness to Learn
Certification
- How to Publish with Oxford Journals (Oxford University Press, Jan 2025)
- Explore Taylor and Francis Journal & eBooks Features (Taylor & Francis Group, Oct 2024
- Computer Vision (Hamrah Academy, Aug 2024)
- NLP (Hamrah Academy, Aug 2024)
- AI & Deep Learning Basics (Hamrah Academy, Jul 2023)
- IoT Hardware & Platforms (Hamrah Academy, Jul 2023)
- IoT & Connected car (Hamrah Academy, Mar 2022)
- Machine learning (France Université Numérique, Jul 2021)
Languages
English
Upper intermediate (B2)
PUBLICATIONS
- Zeynab Tolounezhad, Mary Suganya and Manar Alkhatib. "Heart Disease Diagnosis with Combined Approaches of Machine Learning and Large Language Models." (Under Preparation Paper)
- Zeynab Tolounezhad, Maryam Amir Haeri. "Multi CULPs: IoT data classification using graph-based methods." (Under Preparation Paper)
Accomplishments
Accepted the 1st stage of Physics Olympiad in the 2nd level of high school with rank 16 in Tehran province and membership in Tarbiat Modares University Alumni Association, (2005)
References
References available upon request.
Timeline
Doctor of Philosophy - PhD - Computer Science
The British University in Dubai
09.2024 -
Data Center Performance Analysis Engineer
NAK
03.2021 - 10.2022
Master's degree - Information Technology Engineering (E-Commerce)
Amirkabir University of Technology - Tehran Polytechnic
09.2019 - 07.2022
ITS Operation Engineer
NAK
11.2015 - 03.2021
PS Core & IPBB Performance Analyzer Engineer
Hamrahe Aval (MCI)
11.2014 - 11.2015
FO Engineer-IPBB
Hamrahe Aval (MCI)
10.2013 - 12.2013
Bachelor - Electrical Engineering (Telecommunications)
Islamic Azad University
09.2008 - 02.2014
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