Zhadyra Abdirassil
Dubai
Summary
I can describe myself as a highly motivated specialist in the restaurant and hotel business, maintaining his status through continuous professional development through courses and training in a hospitality. My important qualities include, excellent communication skills, and teamwork.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Team Leader
Jumeirah Marsa Al Arab
02.2025 - Current
- Led and supervised daily F&B operations, ensuring high standards of service and guest satisfaction
Coordinated and motivated a multicultural team, assigning duties and monitoring performance
Trained new team members on service standards, hygiene, and safety procedures
Ensured compliance with HACCP, health, and safety regulations
Handled guest inquiries and complaints professionally, resolving issues promptly
Supported management with scheduling, stock control, and operational reporting
Maintained smooth service flow during peak hours and special events
Acted as a role model, promoting teamwork and a positive working environment
Hostess
Villa Park Sun Island
07.2024 - 02.2025
- Greeting guests
- Ensuring that the table chart is followed and Servers are seated fairly
- Supporting Servers in keeping their table areas clean and tidy
- Upening and closing the nost area and restaurant
- Cashing guests out using the establishment's point-of-sale
- Handling customer complaints
- Keeping the host stand area clean and free of debris
- Helping Servers refill drinks and other tasks for patrons
- Answering the phones
- Taking customer to-go orders
- Coordinating Special Events
- Monitoring Dining Area
Waitress
Titanic Business Kartal
11.2023 - 07.2024
- Handle guest complaints with professionalism and resolve issues to their satisfaction.
- Clear tables of empty dishes and reset them for the next guests.
- Assist with food preparation or beverage service in busy times if necessary.
- Maintain a clean and organized work area, including the dining area, station, and service equipment.
- Process payments accurately and provide guests with correct change or receipts.
- Communicate effectively with kitchen and bar staff to ensure smooth service.
- Follow food safety and hygiene standards to ensure the health and safety of guests.
Waitress
Titanic Luxury Collection
05.2023 - 11.2023
- Follow food safety and hygiene standards to ensure the health and safety of guests.
- Monitor guest behavior and ensure they have a pleasant dining experience.
- Check the inventory of supplies like napkins, condiments, and utensils, and inform the supervisor if restocking is needed.
- Assist in setting up or breaking down the dining area for special events or busy shifts.
- Follow all restaurant policies and procedures, including handling allergies or dietary restrictions.
- Support other team members by helping with tasks like carrying food, refilling drinks, or taking additional orders.
Education
General Medical Nursing - undefined
07.2022
Skills
Empathy
Patience
Organized
Communication skills
Teamwork
Integrity
Adaptable
Interpersonal skills
Interests
Volleyball
Basketball
Personal Information
- Date of Birth: 07.12.2001
- Gender: Female
- Nationality: Kazakh
Timeline
Team Leader - Jumeirah Marsa Al Arab
02.2025 - Current
Hostess - Villa Park Sun Island
07.2024 - 02.2025
Waitress - Titanic Business Kartal
11.2023 - 07.2024
Waitress - Titanic Luxury Collection
05.2023 - 11.2023
Taraz Bolashak Hight Medical College - General Medical Nursing,