MS Office
Zharina Vicente
Administrative Assistant
Sharjah
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks and successfully manages high-volume workloads. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Zuellig Pharma Asia Pacific Phils Ltd. ROHQ
Makati City
06.2017 - 10.2022
- Managed the organized and updated executive calendars, scheduling meetings/appointments and coordinating complex travel arrangements to optimize time.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis and coordinated events and worked on ad hoc projects.
- Filed paperwork and organized computer-based information and executed record filing system to improve document organization and management.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Interacted with vendors, contractors and professional services personnel to receive direct activities, and communicate instructions.
- Created and maintained databases to track and record vendors data.
- Reviewed and prepared vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential and sensitive information with discretion and tact.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Facilitated training and onboarding for incoming staff.
Marketing Assistant
Eli Lilly Philippines
Pasig
08.2016 - 06.2017
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Ensured compliance with company policy by monitoring the
completion of documents for every event. - Successfully created HCP service agreement contracts for each
event and routed them for approval, ensuring compliance with
company policy. - Prepared all logistics requirements for scheduled meetings,
which often included ordering food and drink and booking
rooms. - Efficiently managed day-to-day office operations, resulting in a
5% increase in productivity.
Technical Administrative Assistant
Philippine Food Service Group
Pasig
01.2014 - 08.2016
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Prepare reports (Open SNN, NPAT Report per distributor) and
attend NPAT meetings with the distributor and Nestle Sales
Team on weekly basis. - Established administrative work procedures to track installation and pull out schedules of the Nestle machine.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely and accurate monthly billing for the customer.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Assistant
Procter & Gamble International Operations SA-ROHQ Ltd.
Makati
09.2010 - 12.2013
Education
Bachelor of Science - Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
Pasig City, Philippines 06.2006 - 04.2010
Skills
Master calender management
undefinedSoftware
SAP - Ariba
Calendar Management
Travel Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Zuellig Pharma Asia Pacific Phils Ltd. ROHQ
06.2017 - 10.2022
Marketing Assistant
Eli Lilly Philippines
08.2016 - 06.2017
Technical Administrative Assistant
Philippine Food Service Group
01.2014 - 08.2016
Administrative Assistant
Procter & Gamble International Operations SA-ROHQ Ltd.
09.2010 - 12.2013
Bachelor of Science - Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
06.2006 - 04.2010
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