MS Office
Zharina Vicente
Administrative Assistant
Sharjah
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks and successfully manages high-volume workloads. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Zuellig Pharma Asia Pacific Phils Ltd. ROHQ
Makati City
06.2017 - 10.2022
- Managed the organized and updated executive calendars, scheduling meetings/appointments and coordinating complex travel arrangements to optimize time.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis and coordinated events and worked on ad hoc projects.
- Filed paperwork and organized computer-based information and executed record filing system to improve document organization and management.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Interacted with vendors, contractors and professional services personnel to receive direct activities, and communicate instructions.
- Created and maintained databases to track and record vendors data.
- Reviewed and prepared vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential and sensitive information with discretion and tact.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Facilitated training and onboarding for incoming staff.
Marketing Assistant
Eli Lilly Philippines
Pasig
08.2016 - 06.2017
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Ensured compliance with company policy by monitoring the
completion of documents for every event. - Successfully created HCP service agreement contracts for each
event and routed them for approval, ensuring compliance with
company policy. - Prepared all logistics requirements for scheduled meetings,
which often included ordering food and drink and booking
rooms. - Efficiently managed day-to-day office operations, resulting in a
5% increase in productivity.
Technical Administrative Assistant
Philippine Food Service Group
Pasig
01.2014 - 08.2016
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Prepare reports (Open SNN, NPAT Report per distributor) and
attend NPAT meetings with the distributor and Nestle Sales
Team on weekly basis. - Established administrative work procedures to track installation and pull out schedules of the Nestle machine.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely and accurate monthly billing for the customer.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Assistant
Procter & Gamble International Operations SA-ROHQ Ltd.
Makati
09.2010 - 12.2013
Education
Bachelor of Science - Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
Pasig City, Philippines 06.2006 - 04.2010
Skills
Master calender management
Documentation and reporting
Travel coordination
Administrative support
Expense reporting
Multitasking Abilities
Analytical and Critical Thinking
Dependable and Responsible
Billing and Invoicing
Employee timesheet processing
Software
SAP - Ariba
Calendar Management
Travel Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Zuellig Pharma Asia Pacific Phils Ltd. ROHQ
06.2017 - 10.2022
Marketing Assistant
Eli Lilly Philippines
08.2016 - 06.2017
Technical Administrative Assistant
Philippine Food Service Group
01.2014 - 08.2016
Administrative Assistant
Procter & Gamble International Operations SA-ROHQ Ltd.
09.2010 - 12.2013
Bachelor of Science - Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
06.2006 - 04.2010