Ziad Tarek
Summary
Obtaining a growth-oriented role in an organization which offers a professional working environment where my acquired skills and expertise would be developed and sharpened to exceed the organization expectations.
Overview
4
4
years of professional experience
Work history
Customer service and telesales agent
Future Fit EMS
Dubai, UAE
01.2023 - Current
- Learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend, and holiday shifts.
Customer Service Agent and Product Promoter
Al Futtaim Group
01.2022 - 08.2022
- Explaining the features and specifications of Dodge, Ram and Jeep cars to potential customers and the outstanding after service provided by Al Futtaim trading enterprise.
- Ensuring customers' delight and satisfaction jointly as team member and individually.
- Provide any information needed to the features and specifications of Dodge, Ram and jeep cars.
Sales Executive
Majid Al Futtaim
City Center Diera
01.2021 - 12.2021
- Conducting market research to identify selling possibilities and evaluate customer need.
- Fostering positive relationships with customers to enhance loyalty and retention.
- Setting up meetings with potential customers and actively listening to their wishes and concerns.
- Building new customer networks to increase business opportunities and revenue possibilities.
Education
Bachelor of Civil Engineering - undefined
University of Sharjah
Skills
- Verbal and written communications
- Customer service
- Detail oriented
- Client focus
- Sales skills
- Prioritization
- Emotional intelligence
Timeline
Customer service and telesales agent
Future Fit EMS
01.2023 - Current
Customer Service Agent and Product Promoter
Al Futtaim Group
01.2022 - 08.2022
Sales Executive
Majid Al Futtaim
01.2021 - 12.2021
Bachelor of Civil Engineering - undefined
University of Sharjah
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