Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Hi, I’m

Ziaul Hassan

Dubai
Ziaul Hassan

Summary

With a passion for creating impactful digital experiences, I am a skilled Digital Marketing Manager with expertise in crafting and executing dynamic strategies that drive results. I specialize in leveraging data-driven insights to optimize digital campaigns and enhance brand visibility. With a strong foundation in Leadership, Digital Marketing Strategy, and Analytics, I bring over 5 years of proven success in fast-paced environments.

Overview

9
years of professional experience
3
years of post-secondary education
2
Certifications

Work History

Sterling Parfums Industries LLC

Assistant Manager- Digital Marketing
08.2023 - Current

Job overview

  • Overseeing the management of three distinct E-commerce websites catering to diverse global regions, namely India, Africa, and the UAE
  • Spearhead and manage Google and Social Media paid ad campaigns, enhancing online visibility and driving targeted traffic
  • Conduct thorough keyword research to optimize website content, resulting in improved search engine rankings
  • Perform daily monitoring of marketing campaigns, ensuring optimal performance, and making real-time adjustments for maximum effectiveness
  • Plan and execute engaging social media posts to foster audience engagement and enhance brand presence
  • Develop innovative contest and giveaway concepts for social media, crafting compelling promotional content
  • Coordinate influencer relations, creating comprehensive show flow documents and ensuring seamless collaboration with timely follow-ups for deliverables
  • Implement influencer marketing strategies to enhance brand awareness and drive sales, including global outreach to agencies and influencers
  • Take the lead in developing and executing monthly marketing strategies for each brand, aligning with organizational goals and staying abreast of market trends
  • Provide full support to the marketing team and assume leadership in the manager's absence for continuity and effectiveness
  • Actively pursue and implement new, trendsetting ideas to position brands as industry leaders
  • Contribute innovative ideas to the social media and digital marketing teams, actively shaping the development of upcoming campaigns for brand consistency
  • Generate diverse and creative ideas for video content tailored to each perfume brand and target countries, enhancing brand visibility and engagement.

Drub Media

Digial Marketing Manager
12.2022 - 08.2023

Job overview

  • Implemented Search Engine Optimization (SEO) strategies to enhance website visibility and organic traffic, resulting in a 156% increase in keyword rankings and 68% growth in monthly organic traffic
  • Managed Pay Per Click (PPC) campaigns across Google AdWords and social media platforms, optimizing ad spend and achieving a 20% decrease in cost per click (CPC) while increasing click-through rates (CTR) by 56%
  • Orchestrated Web Advertising initiatives, collaborating with graphic designers to create visually appealing and effective ad creatives, driving a 56% increase in click-to-conversion rate
  • Executed data-driven Search Engine Marketing (SEM) campaigns, leading to a 2000% growth in overall online revenue and a 43% expansion in customer base within 7 months
  • Developed and implemented Social Media Marketing (SMM) strategies, resulting in a 90% increase in social media followers and 27% rise in engagement through targeted content and community interaction
  • Created and managed Social Media Advertising campaigns on platforms such as Facebook, Instagram, and LinkedIn, achieving a 44% increase in website conversions and a 20% decrease in cost per acquisition (CPA)
  • Led offline activation activities, including events and partnerships, contributing to a 100% rise in brand visibility and 60% increase in foot traffic to physical store locations
  • Produced accurate performance reports using Google Analytics, showcasing key metrics such as bounce rates, conversion rates, and traffic sources, which guided strategic decision-making and optimization efforts
  • Collaborated with cross-functional teams to identify and capitalize on the latest trends, ensuring our digital marketing strategies aligned with the industry's best practices and customer preferences.

Huawei Technologies
Dubai

Digital Marketing Expert
10.2019 - 08.2022

Job overview

  • Professionally managed social media initiatives for HES, utilizing marketing, promotions, and lead generation techniques
  • Demonstrated initiative in generating leads for the B2B department, utilizing multiple social media platforms
  • Conducted meetings with B2B clients to showcase products and explain how Huawei's technology can improve their business
  • Successfully conducted monthly social media LIVE flash sales to increase revenue for UAE HES
  • Developed and implemented innovative strategies to increase in-store traffic using various social media channels
  • Established and executed budget campaigns on multiple platforms, including Google, Meta, Snapchat, TikTok, and Twitter
  • Effectively communicated with advertising and promotion managers to develop promotional advertising for products and services
  • Collaborated with the Marketing Manager to streamline the sales funnel, execute PPC campaigns, and increase traffic by 100%
  • Executed highly effective social media campaigns on Facebook, TikTok, and Snapchat to promote sales events and discounts
  • Designed and implemented data-driven interactive marketing strategies that boosted store footfall and O2O revenues
  • Developed a customer feedback and comments strategy to increase brand knowledge and visibility
  • Identified and prioritized Facebook, Instagram, TikTok, and LinkedIn as valuable venues for generating traffic and sales in UAE from scratch
  • Achieved an impressive increase in Facebook followers for Huawei Retail outlets in the UAE from 0 to 70,000+ in just 2 months by curating engaging content.

Huawei Technologies
Dubai

DISCOVER HUAWEI TRAINER
07.2019 - 07.2019

Job overview

  • Provide training to Huawei consumers on new or upcoming products
  • Managed all exempt employee coaching, training, and performance improvement actions
  • Trained new hires to perform cross-training exercises with experienced staff
  • Evaluate the in-store staff on a weekly basis to refresh product knowledge
  • Lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement
  • Achieving monthly and weekly KPI mainly conversion and 1+8+N through training the consumer
  • Delivered training in leadership, soft skills, and technical and information sessions.

Huawei Technologies
Dubai

Brand Ambassador/Sales Associate
09.2018 - 07.2019

Job overview

  • Actively seeking out new sales opportunities through cold calling, networking, and social media
  • Create frequent reviews and reports with sales and financial data
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share it with internal teams
  • Conduct market research to identify selling possibilities and evaluate customer needs.

Concentrix India
New Delhi

Senior Practitioner
03.2016 - 05.2018

Job overview

  • Operated for America's one of the best teleservice provider SPRINT
  • Interrelate with American customers and carefully listen to their issues with iPhones
  • Troubleshoot the software or the network related issues of the device
  • Resolving operating system (OS) related technical issues of iOS and Android enabled devices
  • Uplifted monthly sales revenue by pitching and generating actual sales from niche customers for high-end mobiles and electronics
  • Train new employees and provide them the in-depth knowledge of the tools
  • Assist team members and provide support and solutions to customer queries to meet company objectives
  • Maintain updated knowledge of company products and services to better provide customer support and service solutions.

Convergys

Customer Service Specialist
08.2014 - 12.2015

Job overview

  • Operated for American global telecommunications conglomerate COMCAST
  • Provide services and resolve issues for Xfinity internet and Xfinity TV customers
  • Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary
  • Accurately processed and documented call transactions using tracking software
  • Provided first-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level
  • Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.

Education

West Bengal University of Technology, Kolkata

Bachelor's degree from Computer Science
01.2008 - 01.2011

Skills

Influencer Marketingundefined

Certification

EF SET English Certificate, 70/100, C2 Proficient

Timeline

Assistant Manager- Digital Marketing

Sterling Parfums Industries LLC
08.2023 - Current

Digial Marketing Manager

Drub Media
12.2022 - 08.2023

Digital Marketing Expert

Huawei Technologies
10.2019 - 08.2022

DISCOVER HUAWEI TRAINER

Huawei Technologies
07.2019 - 07.2019

Brand Ambassador/Sales Associate

Huawei Technologies
09.2018 - 07.2019

Senior Practitioner

Concentrix India
03.2016 - 05.2018

Customer Service Specialist

Convergys
08.2014 - 12.2015

West Bengal University of Technology, Kolkata

Bachelor's degree from Computer Science
01.2008 - 01.2011
EF SET English Certificate, 70/100, C2 Proficient

Certified Digital Marketer

Ziaul Hassan