Zineddine Kacem
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Zara Model
Zara
- Adapted quickly to changing environments for continued professionalism under pressure
- Remained focused, motivated and professional throughout long shoots and events
- Understood fashion trends to accurately portray brand and client briefs
- Modeled garments such as blouses, coats, underclothing, and men clothing.
Seller
Eden Park
- Responded to customers' complaints regarding service and product quality to solve issues
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust
- Utilized product knowledge to educate customers on features and benefits
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Freelancer
GUERLAIN
- Experienced freelancer with a background at Guerlain
- Specializing in creative content creation, digital marketing, and project coordination
- Proven ability to work independently and deliver high-quality results on tight deadlines and achieving daily targets
- Skilled in client communication and project management
- Contributed to successful collaborations and enhanced brand's online presence.
Freelancer
GUCCI
- Brought creative and strategic edge to projects at Gucci
- Showcased adaptability and keen understanding of luxury fashion market
- Excelled in achieving daily targets
- Leveraged innovative approaches and meticulous attention to detail
- Contributed effectively to brand's image and success
- Demonstrated adaptability and luxury market expertise.
Freelancer
CAROLINA HERRERA
- Freelance Sales Associate at Carolina Herrera, demonstrating a successful history of boosting sales and delivering top-notch customer service
- Utilized extensive product knowledge to engage customers and achieve sales goals
- Skilled in cultivating and sustaining client connections while upholding the luxury standards of Carolina Herrera
- Proven track record of driving sales and exceptional customer service.
Receptionist
Clinique
01.2023 - 09.2023
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted with onboarding new clients and securing paperwork completion.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Customer Service Representative
Bershka Algeria
11.2022 - 02.2023
- Met customer call guidelines for service levels, handle time and productivity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered prompt service to prioritize customer needs.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Architecture - Architecture
Institute De Technologie Des Travaux Publics Et Du
Algeria - Algiers 04.2001 -
High School Diploma -
Ahmed Bairouni
Algeria - Algiers 04.2001 -
Skills
Client Communication
undefinedTimeline
Receptionist
Clinique
01.2023 - 09.2023
Customer Service Representative
Bershka Algeria
11.2022 - 02.2023
Bachelor of Architecture - Architecture
Institute De Technologie Des Travaux Publics Et Du
04.2001 -
High School Diploma -
Ahmed Bairouni
04.2001 -
Zara Model
Zara
Seller
Eden Park
Freelancer
GUERLAIN
Freelancer
GUCCI
Freelancer
CAROLINA HERRERA
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