Zin Mar Cho @Kee
Dubai
Summary
Dedicated professional with extensive expertise in deep cleaning and hygiene standards, ensuring safe and welcoming environments. Strong adaptability to shift work and flexible schedules, complemented by efficient time management skills. Proficient in laundry operations and COVID-19 disinfecting protocols, with a keen focus on workplace safety. Committed to maintaining respectful guest relations and effectively handling complaints.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Room attendant
Swissotel Al Murooj Dubai
11.2023 - Current
- Maintained inventory of cleaning supplies to ensure availability.
- Conducted dusting and vacuuming to enhance atmosphere.
- Followed health and safety guidelines during cleaning processes.
- Supported guest satisfaction by keeping hotel areas clean and orderly.
- Assisted in training sessions to promote teamwork among staff.
- Helped improve customer retention through careful room preparation and sanitation.
- Provided laundry and ironing services to enhance hotel reputation.
- Uphold hygiene standards in communal areas to boost guest satisfaction.
- Responded to guest requests to deliver personalised experiences.
- Implemented safety practices to mitigate risks and accidents.
- Sanitised communal touchpoints to promote health and wellness.
HOUSEKEEPING Room attendant
Yadanar Theingha Hotel
Bagan, Myanmar
08.2022 - 05.2023
- Assisted with inventory checks and restocked supplies as needed.
- Followed standard operating procedures while cleaning and servicing rooms.
- Prepared trolleys efficiently each morning for shift readiness.
- Addressed guest needs to enhance customer experience.
- Coordinated with front desk staff for effective room allocation.
- Used eco-friendly cleaning supplies to support sustainable practices.
- Restocked amenities promptly to ensure availability.
- Maintained cleanliness in guest rooms to support satisfaction.
- Checked mini bars daily and restocked as required.
- Provided detailed room service to ensure guest comfort.
- Inspected rooms for cleaning and repair needs between stays.
- Addressed guest problems and fulfilled special requests.
- Followed health and safety standards for chemical use.
Education
Diploma - Hotel Management
Ayeyarwaddy international college
Myanmar1st Year -
Education Degree College
Mawlamyine, Mon state, MyanmarSkills
- Deep-cleaning knowledge
- Knowledge of hygiene standards
- Adaptable to shift work
- Workplace safety conscientiousness
- Respectful guest relations
- Laundry operations
- Time management efficiency
- Flexibility with shifts
- Complaint handling
- COVID-19 disinfecting protocol
- Customer service
- Health and safety compliance
Certification
- Certified of Emotional Intelligence EQ
- Certified of First Aid
- Certificate course on supervisory skills
Languages
English
Proficient
C2
Custom Section
- Energetic
- Committed
- Motivated
- Reliable
- Adaptable
- Flexible
- Creative
Hobbies and interests
- Reading books
- Traveling
References
Will be provided on request.
Timeline
Housekeeping Room attendant
Swissotel Al Murooj Dubai
11.2023 - Current
HOUSEKEEPING Room attendant
Yadanar Theingha Hotel
08.2022 - 05.2023
Diploma - Hotel Management
Ayeyarwaddy international college
1st Year -
Education Degree College