ZIYAADA NAMAZZI

Company Overview: LOGISTICS - DUBAI

• Advised clients on optimum mix of products and distribution channels for greatest success.
• Achieved high customer satisfaction ratings by actively listening to client needs and providing tailored solutions.
• Improved team communication with regular updates and feedback sessions.
• Provided valuable support during busy periods, contributing to successful operation under high pressure.
• Handled office petty cash and maintained flawless records.
• Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
• Managed phone calls, resulting in effective communication flow within the company.
• Maintained reception area stock of important forms and brochures.
• Tracked daily activities and important metrics with spreadsheets.
• Reduced waiting times through effective time and resource management.
• Managed calendars, strategically scheduling appointments to maximise availability.
• Offered knowledgeable, friendly support to in-office guests.
• Consistently arrived at work on time and ready to start immediately.
• Wrote reports outlining project progress and results.
• Assisted with administrative tasks, improving overall functionality of the office.
• Maintained an organized reception area for a professional business environment.

Company Overview: SHEIKH ZAYED FESTIVAL - ABU DHABI, UAE

• Checked notes carefully to spot counterfeit currency.
• Used Point of Sale system efficiently, speeding up transactions.
• Balanced till at end of day, maintaining accurate records.
• Counted change correctly and issued customer receipts.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Accepted customer payments for tickets and issued papers for admission to events.
• Greeted customers entering store and responded promptly to customer needs.
• Completed opening and closing procedures each day.

Company Overview: FINA WORLD SWIMMING CHAMPIONS - ABU DHABI, UAE

• Oversee event happenings and act quickly to resolve problems
• Understating requirement for the event
• Evaluate events success and submit reports
• Informing guest’s different schedules for each activity taking place at the event daily
• Obtained client feedback to determine improvements for future events.
• Coordinated team activities for streamlined event execution.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Coordinated events and functions with attention to detail ensuring successful execution.

• Strategically planned and managed logistics, warehouse, transportation, and customer services
• Directed, optimized, and coordinated full order cycle
• Liaised and negotiated with suppliers, manufacturers, retailers, and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Resolved any arising problems or complaints
• Collaborated and communicated with logistics technicians, customer service representatives, quality personnel, and others involved in the shipment and receipt of products about information related to the shipment
• Participated in continuous improvement training and trained others
• Oversaw hazardous waste storage areas, hazardous waste documentation, equipment, and procedures
• Provided additional backup support for shipping and receiving departments