Zohaib Mehdi
sharjah
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Personable Loan skilled in coaching and mentoring branch team members on a variety of loan products and services. Dependable and successful in building a loyal customer base.
Overview
10
10
years of professional experience
Work History
Marketing Manager
Al Sedg Project Company
10.2023 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Retail Sales Associate
First Abu Dhabi Bank
02.2021 - 09.2023
- Enhanced working relationships by participating in team-building activities.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Prepared orders to deliver excellent presentation and quality standards.
- Operated tills to accurately process cash and credit card transactions.
- Planned rotes to maintain high service levels while minimizing payroll costs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Personal Banker
Emirates Islamic Bank
10.2017 - 12.2020
- Followed safe and secure mobile branch operating processes to facilitate decision-making using mobile services.
- Handled all postal service requests by logging and maintaining postal register to avoid delays in services or responses.
- Delivered exceptional customer experience by building relationships and helping consumer and small business customers succeed financially.
- Assisted customers in realising full benefits of services offered through digital banking channels to support more complex financial needs.
- Proactively engaged customers in conversations and asked questions to learn about their financial needs.
Sales Business Development Officer
Standard Chartered Bank
11.2013 - 09.2017
- Consulted with clients using preferred channels, maintaining customer satisfaction.
- Developed robust strategies to achieve clients' financial goals
- Evaluated financial viability of proposed business plans and projects.
- Advised and implemented appropriate insurance cover for clients.
- Collaborated with clients to outline realistic financial goals and objectives.
- Calculated financial risk to inform investment decision-making.
- Assessed clients' financial status, objectives and risk tolerance to devise customized risk policy.
Education
Bachelor of Arts - Arts
Urdu Science University,
Pakistan2010
Skills
- Computer literate
- Sales techniques
- Product expertise
- Friendly
- Energetic
- Sales expertise
- Customer service-focused
- Staff Management
- Customer Relationship Management (CRM)
Additional Information
Marital Status : Married
Date Of Birth : March 2, 1985
UAE Driving License : YES
Timeline
Marketing Manager
Al Sedg Project Company
10.2023 - Current
Retail Sales Associate
First Abu Dhabi Bank
02.2021 - 09.2023
Personal Banker
Emirates Islamic Bank
10.2017 - 12.2020
Sales Business Development Officer
Standard Chartered Bank
11.2013 - 09.2017
Bachelor of Arts - Arts
Urdu Science University,
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