Zohra Azougagh
Al Ain
Summary
Motivated Marketing Manager and sales executive
Overview
7
7
years of professional experience
Work History
Sales and Marketing Manager
Kafaat Energy
Dubai Business Bay, UAE
01.2017 - 01.2022
- Promoted the company and its values, ensuring compliance with government regulations
- Functioned as a liaison for clients and suppliers, and managed administrative tasks
- Held a key position in customer relationship management and conflict resolution
- Demonstrated effective leadership and efficient product development
- Played an important role in acquiring potential clients and closing deals
- Maintained relationships with decision-makers at targeted companies
- Generated leads through social media, attended business events, networked personally, and revisited past opportunities
- Conducted market research to identify new business opportunities
- Developed and implemented marketing strategies to increase brand awareness
- Analyzed sales data to improve marketing strategies and drive sales growth
- Coordinated with the sales team to set and achieve targets
- Managed budgets for marketing campaigns and tracked expenses.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 18% in sales.
Assistant Manager
Buurthuis Den Haag
Den Haag, Netherlands
01.2016 - 01.2017
- Recruited staff members, prepared quotations, and developed relationships with key organizations
- Organized activities to engage local residents and foster community development
- Ensured the center was a safe and habitable space for the community
- Managed event logistics, including planning, scheduling, and execution
- Created and distributed promotional materials for community events
- Maintained records of community activities and participation
- Assisted in grant writing and fundraising activities to support community programs
- Provided training and support to volunteers and new staff members
- Monitored and evaluated the success of community programs.
Hostess
Ikea
Utrecht, Netherlands
01.2015 - 01.2016
- Answered incoming calls and provided excellent customer service
- Assisted dining staff by setting and cleaning tables, and attending to special client needs to ensure an enjoyable dining experience
- Managed reservations and seating arrangements to optimize the dining experience
- Coordinated with the kitchen and waitstaff to ensure timely service
- Addressed customer complaints and resolved issues promptly
- Assisted in the training of new hostesses
- Maintained a clean and organized front-of-house area
- Provided information about menu items and daily specials to customers.
Education
Bachelor's in Human Resource Management -
The Hague University of Applied Sciences
The Hague, Netherlands01.2017
Bachelor's in International and European Law -
The Hague University of Applied Sciences
The Hague, Netherlands01.2015
Skills
- Visual Design
- Process Flows
- Storyboards
- Wireframes
- Microsoft Office
Languages
English
Dutch
Arabic
Personal Information
Title: Marketing Manager
Timeline
Sales and Marketing Manager
Kafaat Energy
01.2017 - 01.2022
Assistant Manager
Buurthuis Den Haag
01.2016 - 01.2017
Hostess
Ikea
01.2015 - 01.2016
Bachelor's in Human Resource Management -
The Hague University of Applied Sciences
Bachelor's in International and European Law -
The Hague University of Applied Sciences