Zoryana Patsula
Real Estate Professional
Dubai
Summary
Dynamic and results-oriented real estate broker with experience in the Ukrainian market. Proven track record of building strong client relationships, and providing exceptional service. Seeking to leverage expertise in negotiation, market analysis, and customer satisfaction to contribute to a leading real estate firm in Dubai market.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Real Estate Consultant
Voluntary Assignment
Lviv
02.2022 - Current
- Successfully closed transactions in residential and
- Commercial real estate across Ukraine.
- Conducted comprehensive market research and analysis to identify investment opportunities and market trends.
- Developed and maintained a vast network of clients, including property owners, investors, and potential buyers.
- Negotiated favorable terms and contracts for clients, ensuring mutual satisfaction and repeat business.
- Provided personalized guidance and support to clients throughout the entire real estate transaction process based on their taste and site preferences.
- Collaborated with colleagues to devise effective marketing strategies and campaigns to promote properties.
- Stayed abreast of changes in real estate laws, regulations, and market conditions (geopolitical) in Ukraine to provide informed advice to clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
- Collaborated with mortgage lenders, inspectors, and appraisers to streamline transactions effectively.
Project Manager (Special Projects)
Web Seo Services
Lviv
11.2016 - 02.2022
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Led cross-functional teams in planning, execution, and delivery of different projects.
- Developed comprehensive project plans, timelines, and budgets, ensuring alignment with strategic objectives and client requirements.
- Identified and managed project risks, issues, and dependencies to mitigate potential roadblocks and ensure project success.
- Effectively communicated project status updates, milestones, and key deliverables to stakeholders at all levels.
- Facilitated productive team meetings, fostering collaboration and resolving conflicts to maintain project momentum.
- Implemented project management best practices and methodologies, such as Agile/Waterfall/Gantt, to optimize project efficiency and quality.
- Conducted post-project reviews to evaluate outcomes, identify lessons learned, and drive continuous improvement initiatives.
Manager - BD and Sales
Yellow Web And Marketing
02.2015 - 11.2016
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within industry sector.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Successfully led sales team to consistently achieve productivity.
- Developed and implemented strategic sales plans to penetrate new markets and expand existing client base, resulting in double digit increase in revenue.
- Conducted regular performance evaluations, provided coaching and training, and implemented incentive programs to motivate team members and drive
- Established and maintained strong relationships with key clients, partners, and stakeholders to identify opportunities for upselling, cross-selling, and
- Utilized data-driven insights and market analysis to identify emerging trends, customer needs, and competitive threats, informing sales strategies and tactics.
- Represented company at industry events, trade shows, and conferences to promote products/services and generate leads.
Sales Manager
2Event
07.2013 - 02.2015
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Prioritized and followed up on critical leads to boost new customer onboarding.
- Produced regular reports with in-depth detail of sales performance.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Increased customer satisfaction by resolving post sales issues.
Education
Master of Science -
Lviv Polytechnic National University
Lviv, Ukraine 04.2001 -
Bachelor of Science -
Lviv Polytechnic National University
Lviv, Ukraine 04.2001 -
Skills
Negotiation
undefinedTimeline
Real Estate Consultant
Voluntary Assignment
02.2022 - Current
Project Manager (Special Projects)
Web Seo Services
11.2016 - 02.2022
Manager - BD and Sales
Yellow Web And Marketing
02.2015 - 11.2016
Sales Manager
2Event
07.2013 - 02.2015
Master of Science -
Lviv Polytechnic National University
04.2001 -
Bachelor of Science -
Lviv Polytechnic National University
04.2001 -
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