Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Zubair Rafique Khan

Zubair Rafique Khan

Dubai

Summary

Energetic and adaptable individual with a strong understanding of both first-mile and last-mile logistics. Seeking a role in fulfillment operations where I can utilize my skills in optimizing processes, managing teams, and ensuring efficient and timely delivery of products to customers.

Overview

8
8
years of professional experience

Work History

Asst.Team Leader

Noon
08.2024 - Current
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Controlling defects such as accepting time, picking time and closing time for timely deliver order.
  • Controlling metrics and focusing on KPIs to maintain P95 performance below 5%.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Staffing and training, building successful, customer focused team.
  • Led regular staff performance reviews to provide guidance and support for individual development.
  • Sharing daily stock count report with Supply Chain Manager on daily basis.
  • Controlling the breaches and getting the orders shipped within the cut-off time.
  • Communication with the Commercial team regarding the FOC (Free of Charge) and FBP (Fulfilled by Partner) items.
  • Inbound of shipments from vendors.
  • Process RTO (Returns of Origin) shipment, TXW, TXO, RTV and damage shipments.
  • Monitor packing team for less damage and SOP adherence.
  • Staff allocation where and when needed to get the work done on time.

Team leader - Operations (Starquick)

Aarya enterprises
05.2022 - 04.2023
  • Controller
  • Handling Lead position for the strength of 20 members.
  • Maintaining sales & customer's record in excel
  • Train every delivery executives and picking team about product knowledge.
  • Coordinating with warehouse and store team for order fulfillment.
  • Sometimes we do market purchase for order fulfillment.
  • Coordinating CS team for better replacement of product.
  • Audit purchase & return report on daily basis
  • Preparing & maintaining schedule of staff.
  • Sale cash handling and banking approx 100000 to 5000000 (INR) for daily basis.
  • Taking proper follow up of team in every 30 minutes ,ensuring that all the order were delivered on Time.
  • Mostly we focused on our OTD (on time delivery).
  • We plan one day prior for staff and Van to be report on time on daily basis.

Reverse Logistics Specialist

Go Jawas.co
02.2017 - 08.2017
  • Worked as a Supervisor of delivery executives and transportation for 6 month while pursuing my graduation
  • Creating reverse generate pickup such as complaints on customer demand.
  • Maintained accurate records of deliveries, including item numbers and delivery addresses.
  • Performed regular vehicle maintenance tasks such as checking oil levels, tire pressure, and fuel levels.
  • Followed company policies and procedures regarding safe operation of vehicles and package handling processes.

Education

B.com -

University of Mumbai
01.2019

HSC - undefined

Jk knowledge centre wadala
01.2016

SSC - undefined

Matunga lions pioneer english school
01.2014

Skills

  • Key skills
  • Numerical and analytical skills
  • Distribution management
  • Operations and transportation management
  • Quality assurance
  • Confident and determined
  • Training & leadership
  • Technical skills
  • Google sheet
  • Wms
  • Supply chain
  • Inventory control
  • Supervising
  • Excel
  • Word doc
  • PPT

LANGUAGES

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Urdu

Timeline

Asst.Team Leader

Noon
08.2024 - Current

Team leader - Operations (Starquick)

Aarya enterprises
05.2022 - 04.2023

Reverse Logistics Specialist

Go Jawas.co
02.2017 - 08.2017

HSC - undefined

Jk knowledge centre wadala

SSC - undefined

Matunga lions pioneer english school

B.com -

University of Mumbai

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Zubair Rafique Khan