Zubair Rafique Khan
Dubai
Summary
Energetic and adaptable individual with a strong understanding of both first-mile and last-mile logistics. Seeking a role in fulfillment operations where I can utilize my skills in optimizing processes, managing teams, and ensuring efficient and timely delivery of products to customers.
Overview
8
8
years of professional experience
Work History
Asst.Team Leader
Noon
Dubai, United Arab Emirates
08.2024 - Current
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Controlling defects such as accepting time, picking time and closing time for timely deliver order.
- Controlling metrics and focusing on KPIs to maintain P95 performance below 5%.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Staffing and training, building successful, customer focused team.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Sharing daily stock count report with Supply Chain Manager on daily basis.
- Controlling the breaches and getting the orders shipped within the cut-off time.
- Communication with the Commercial team regarding the FOC (Free of Charge) and FBP (Fulfilled by Partner) items.
- Inbound of shipments from vendors.
- Process RTO (Returns of Origin) shipment, TXW, TXO, RTV and damage shipments.
- Monitor packing team for less damage and SOP adherence.
- Staff allocation where and when needed to get the work done on time.
Team leader - Operations (Starquick)
Aarya enterprises
05.2022 - 04.2023
- Controller
- Handling Lead position for the strength of 20 members.
- Maintaining sales & customer's record in excel
- Train every delivery executives and picking team about product knowledge.
- Coordinating with warehouse and store team for order fulfillment.
- Sometimes we do market purchase for order fulfillment.
- Coordinating CS team for better replacement of product.
- Audit purchase & return report on daily basis
- Preparing & maintaining schedule of staff.
- Sale cash handling and banking approx 100000 to 5000000 (INR) for daily basis.
- Taking proper follow up of team in every 30 minutes ,ensuring that all the order were delivered on Time.
- Mostly we focused on our OTD (on time delivery).
- We plan one day prior for staff and Van to be report on time on daily basis.
Reverse Logistics Specialist
Go Jawas.co
India
02.2017 - 08.2017
- Worked as a Supervisor of delivery executives and transportation for 6 month while pursuing my graduation
- Creating reverse generate pickup such as complaints on customer demand.
- Maintained accurate records of deliveries, including item numbers and delivery addresses.
- Performed regular vehicle maintenance tasks such as checking oil levels, tire pressure, and fuel levels.
- Followed company policies and procedures regarding safe operation of vehicles and package handling processes.
Education
B.com -
University of Mumbai
01.2019
HSC - undefined
Jk knowledge centre wadala
01.2016
SSC - undefined
Matunga lions pioneer english school
01.2014
Skills
- Key skills
- Numerical and analytical skills
- Distribution management
- Operations and transportation management
- Quality assurance
- Confident and determined
- Training & leadership
- Technical skills
- Google sheet
- Wms
- Supply chain
- Inventory control
- Supervising
- Excel
- Word doc
- PPT
LANGUAGES
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Urdu
Timeline
Asst.Team Leader
Noon
08.2024 - Current
Team leader - Operations (Starquick)
Aarya enterprises
05.2022 - 04.2023
Reverse Logistics Specialist
Go Jawas.co
02.2017 - 08.2017
HSC - undefined
Jk knowledge centre wadala
SSC - undefined
Matunga lions pioneer english school
B.com -
University of Mumbai