Zune Tharaphi Kyaw
Dubai,United Arab Emirates
Summary
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in role.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Bartender
Lock Stock & Barrel
Dubai
2025.03 - Current
- Resolved customer complaints swiftly to foster positive relationships.
- Maintained organised bar area to enhance customer experience.
- Processed payments with precision to minimise discrepancies during shift tallying.
- Created welcoming atmosphere through engaging interactions with patrons.
- Trained new staff members to uphold service excellence standards.
- Managed stock levels effectively to avert shortages during busy periods.
- Inspected customer IDs to confirm age compliance with legal requirements.
- Followed food safety and hygiene protocols to ensure guest protection.
- Recommended beverages to patrons to boost overall sales.
Bartender
KasiBiyas Dubai
Dubai
2024.01 - 2025.03
- Assisted in tailoring guest flavour profiles to meet preferences.
- Evaluated customer needs and suggested personalised recommendations.
- Combined ingredients to craft delicious mocktails.
- Organised and displayed an appealing bar menu.
- Restocked and maintained bar inventory and supplies as required.
- Prioritised guest satisfaction to enhance overall experience.
- Complied with food and beverage regulations at all times.
- Addressed all reasonable guest requests promptly.
- Fostered trust, support, and respect among colleagues during daily operations.
Bartender
Blue Box Cafe, Tiffany & Co
Dubai, United Arab Emirates
2023.01 - 2024.01
- Assisted customers in choosing beverages to enhance enjoyment.
- Supported new team members in providing quality service to patrons.
- Oversaw stock levels to ensure availability during busy periods.
Education
High School Diploma - Education
Swalsone Private School
Myanmar06.2006
Skills
- Mixology & Cocktail Crafting
- Customer Service & Hospitality
- Bar Operations & Management
- Speed & Efficiency
- Team Collaboration & Communication
- Cash Handling & POS System
- Creativity & Event Management
- Product Knowledge (Wines, Beers, Spirits)
- Adaptability & Problem-Solving
- Personal Presentation & Hygiene
Certification
- 2021 Mixology and Bartending Skills, ASK Bartender School
- 2023 Operation Training for Bartenders, RIKAS Hospitality Group
Language
English
Burmese
Expertise
- Classic cocktails
- Bar clearance
- Food hygiene safety
- Inventory
- Coffee and Tea
- Customer service
Timeline
Bartender
Lock Stock & Barrel
2025.03 - Current
Bartender
KasiBiyas Dubai
2024.01 - 2025.03
Bartender
Blue Box Cafe, Tiffany & Co
2023.01 - 2024.01
High School Diploma - Education
Swalsone Private School