Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Zuneera Muhammad Zakaria

Sharjah,UAE

Summary

Versatile and detail-oriented professional with a strong background in administrative operations and digital marketing. Skilled in managing office workflows, handling quotations and invoicing, coordinating with vendors, and delivering excellent customer service. Proficient in CRM platforms including Odoo, HubSpot, and Gallabox, with hands-on experience in SEO, Google Ads, and social media marketing. Adept at using Microsoft Excel, Word, and PowerPoint to support reporting, communication, and task organization. Committed to leveraging a diverse skill set to contribute to organisational growth and success.

Overview

2
2
years of professional experience

Work history

Digital marketing

York Star Computer
Bur Dubai, Dubai
05.2025 - Current
  • Formulated and executed digital marketing campaigns that increased sales by 40%.
  • Managed over 100 customer calls per day, ensuring timely responses and excellent service delivery.
  • Handled daily administrative tasks including reporting, CRM updates, and campaign coordination.
  • Executed SEO strategies to improve website ranking and drive organic traffic.
  • Managed social media platforms, including content creation, ad management, engagement, and scheduling.
  • Responded to DMs, comments, and inquiries across platforms, fostering strong customer relationships and trust.

Administrator

York Star Computer
Bur Dubai, Dubai
12.2023 - 04.2025
  • Prepared and managed quotations, invoices, and delivery schedules, ensuring accurate documentation and timely client communication.
  • Maintained organized records of customer data, payment logs, and vendor interactions
  • Oversaw daily office operations including task delegation, supply management, and coordination with internal departments and vendors.
  • Provided professional front-desk and customer service support by answering calls, responding to emails, and welcoming office visitors.
  • Ensured smooth workflow by proactively resolving administrative issues, streamlining processes, and maintaining an efficient office environment.

Education

Diploma - Digital marketing

NS Training (SMC-Pvt) Ltd.
04.2001 - /2025

Master of Science - Botany

University of karachi
Karachi
/2023 - /2024

Bachelor of Science - Botany

University of karachi
Karachi
/2021 - /2023

Skills

  • Customer relationship management
  • Office Administration & Documentation
  • Customer Service & Communication
  • Inventory & Supply Management
  • Team Coordination & Task Delegation
  • Social Media Marketing & Paid Ads
  • SEO & Digital Campaign Optimization
  • ead Generation & Follow-Up
  • Content Creation & Scheduling
  • Email Marketing Campaigns
  • Basic Graphic Design (Canva)

Languages

English
Fluent
Urdu
Native
Arabic
Beginner

Timeline

Digital marketing

York Star Computer
05.2025 - Current

Administrator

York Star Computer
12.2023 - 04.2025

Diploma - Digital marketing

NS Training (SMC-Pvt) Ltd.
04.2001 - /2025

Master of Science - Botany

University of karachi
/2023 - /2024

Bachelor of Science - Botany

University of karachi
/2021 - /2023
Zuneera Muhammad Zakaria