Versatile and detail-oriented professional with a strong background in administrative operations and digital marketing. Skilled in managing office workflows, handling quotations and invoicing, coordinating with vendors, and delivering excellent customer service. Proficient in CRM platforms including Odoo, HubSpot, and Gallabox, with hands-on experience in SEO, Google Ads, and social media marketing. Adept at using Microsoft Excel, Word, and PowerPoint to support reporting, communication, and task organization. Committed to leveraging a diverse skill set to contribute to organisational growth and success.