Zuura Tolonbai kyzy
Dubai,UAE
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.
Overview
6
6
years of professional experience
Work History
Sales assistant
GMG
Dubai, UAE
04.2025 - Current
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Collaborated with sales colleagues to meet target quotas.
Receptionist
Ancit Accounting LLC
Dubai
11.2024 - 04.2025
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
Online sales consultant
Chinese tea company
Dubai
09.2023 - 07.2024
- Provided customers with price information and handled financial.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
Waitress
Delta hotel by Marriott
01.2023 - 09.2023
- Greet and escort customers to their table.
- Prepare tables by setting up linens, silverware and set up.
- Offer menu recommendations upon request.
Waitress
Doha, Qatar
06.2021 - 06.2022
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked.
- Inform customers about the day's specials.
Sales assistant
Dimoda
Osh, Kyrgyzstan
03.2019 - 06.2020
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Cashier
Osh, Kyrgyzstan
01.2019 - 11.2019
- Customer service; Keeping and accounting of cash (fiscal) documents; Ensuring the safety of cash on hand; Verification of the amount of cash in the cash register.
- Provision of cash discipline (including management of cash balances in cash register).
Education
Bachelor of Science - Teaching
Kyrgyz-Uzbek international university
OshSkills
- Customer service
- Table serving
- Fast learning
- Eager to upsell items
- Hard working
- Empathic
51 kg
164 height
Personal Information
53 kg
Personal Information
Date of birth: 11/01/00
Languages
Kyrgyz
Native
Russian
Advanced
C1
English
Advanced
C1
Turkish
Beginner
A1
Additional Information
Education
Kyrgyz-Uzbek international university
Bachelor of Education – Teaching
2018-2022 yy
• Height: 1.64
•Weight: 51 kg
Education
Kyrgyz-Uzbek international university
Majority: Teaching
2018-2022 yy
Timeline
Sales assistant
GMG
04.2025 - Current
Receptionist
Ancit Accounting LLC
11.2024 - 04.2025
Online sales consultant
Chinese tea company
09.2023 - 07.2024
Waitress
Delta hotel by Marriott
01.2023 - 09.2023
Waitress
06.2021 - 06.2022
Sales assistant
Dimoda
03.2019 - 06.2020
Cashier
01.2019 - 11.2019
Bachelor of Science - Teaching
Kyrgyz-Uzbek international university
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