Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Languages
Timeline
Generic

Zwaina Abdulla Alshamsi

Alain

Summary

Computer Science graduate interested in data analysis and business process improvement. Experienced in supporting IT projects, improving workflows, and preparing documentation while working with cross-functional teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Project Manager Trainee

Exceed IT Service
01.2025 - Current

IT Intern

Ruler Representative Court
08.2023 - 12.2023
  • Built a SharePoint and Power Apps portal to manage employee service requests and improve workflow efficiency.

Education

Bachelor of Computer Science -

UAE University
United Arab Emirates

Nomu Al Ghurair Job Readiness Program - Business Development

Skills

Technical Skills

  • Python
  • SQL
  • Power BI
  • SharePoint
  • Power Apps
  • Documentation

Soft Skills

  • Requirements Gathering
  • Task Tracking
  • Communication
  • Teamwork
  • Problem-solving
  • Analytical Thinking

Certification

Data Analysis Certification, Nomu Digital Careers Launchpad Abdulla Al Ghurair Foundation & iSpark, 12/31/25

Personal Information

Title: Junior Data Analyst | IT & Process Improvement

Languages

Arabic
First Language
English
Proficient
C2

Timeline

Project Manager Trainee

Exceed IT Service
01.2025 - Current

IT Intern

Ruler Representative Court
08.2023 - 12.2023

Bachelor of Computer Science -

UAE University

Nomu Al Ghurair Job Readiness Program - Business Development

Zwaina Abdulla Alshamsi