- MICROSOFT OFFICE
Mina Medhat Mouried
Senior Medical Representative - Denk Pharma
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
18
18
Certifications
2
2
Languages
Work History
Senior Medical Representative
Denk Pharma
Dubai
2019.11 - Current
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Recognized trends within territory and industry to create proactive plans.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Grew business sales by 120% ( LETRO DENK ) 110 % ( FERTILO FORTE ) through effective cross-selling, exceptional customer service and cold calling.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Researched potential clients and markets to prepare for appointments.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Serviced existing accounts on regular basis to maximize revenue.
Executive Senior Medical Representative
Pfizer
cairo
2016.01 - 2019.03
Senior Professional Medical Representative
Pfizer
Cairo
2013.12 - 2016.01
Professional Medical Representative
Pfizer
Cairo
2011.09 - 2013.12
Medical Representative
pfizer
Cairo
2007.04 - 2011.09
Medical Representative
LEO Pharma
Cairo
2006.01 - 2007.03
Education
Bachelor of Science - Veterinary
B.Sc. of Veterinary Medicine
Assiut University 2000.09 - 2005.06
Skills
- Excellent Communication
Accomplishments
- Pfizer training team champion ( Feb 2015 - March 2019):
responsible for coaching and developing medical sales representatives, plus implementing and facilitating work shops and activities required by commerical management
- selected as member of "Pfizer" START Project champions 2015
- Good Work Award 2008 " Pfizer "
- EP Excel winner. For Q3, 2012 (Women's Health line)." Pfizer MENA "
- Best Performers. For Q3, 2014 (ECMS). " Pfizer "
- Best Performer in DALACIN V 2014 " Pfizer "
- Best Performer in SAYANA 2017 " Pfizer "
- outstanding performance award first half 2018 , VIAGRA . Pfizer leading it from Rank No. 3 to rank No. 1 among " Erectile Dysfunction Treatment In Red Sea Market
Additional Information
- Therapeutic Areas Experience:
- Infertility treatment ( Denk Fertilo Forte , Letro - Denk ).
- Nutrition supplements ( Denk Magnes Direct , Denk Arthro active & Denk Brain Active ).
- Antiemetics (Onda Denk ).
- Oncology (Ima Denk ).
- E.D (VIAGRA).
- Neuropathic Pain (Lyrica).
- Analgesics (Celebrex, Ponstan Forte).
- Anti-Infectives (UNASYN,Dalacin,Zmax,Diflucan,Fucidin,Fucicort, Fucithalmic)
- Anti-Prolactin (Dostinex). & I.B.S (Debridate).
- Anti-Glaucoma (Xalatan, Xalacom). & Osteoporosis (One - Alpha)
- Anti-Coagulant (Innohep) & BPH (Cardura).
- Contraception (SAYANA). & Smoking Cessation (CHAMPIX).
Software
Certification
- Mini MBA Program, Missouri State University, USA
Timeline
Senior Medical Representative
Denk Pharma
2019.11 - Current
Executive Senior Medical Representative
Pfizer
2016.01 - 2019.03
Senior Professional Medical Representative
Pfizer
2013.12 - 2016.01
Professional Medical Representative
Pfizer
2011.09 - 2013.12
Medical Representative
pfizer
2007.04 - 2011.09
Medical Representative
LEO Pharma
2006.01 - 2007.03
Bachelor of Science - Veterinary
B.Sc. of Veterinary Medicine
2000.09 - 2005.06
- Mini MBA Program, Missouri State University, USA
- IDP of Pfizer (Initial Development Program -Selling skills- Pfizer)
- Computer Reporting Course - Pfizer.
- G.P.P Training Course (Good Promotion Practice -Code of ethics-Pfizer)
- Training on Social Style (S4-Styles) - Pfizer.
- Training on Business Presentation Skills – Pfizer.
- Training on Persuasive Skills - Pfizer.
- Training on Goals Setting – Pfizer.
- Training on Career Management – Pfizer.
- Training on Work Smarter – Pfizer.
- Training on Customer-Focused Selling Approach – Pfizer.
- Training on Creative Problem Solving – Pfizer.
- Training on Conflict Resolution – Pfizer.
- Training on Skill Pill: Engage the Customer – Pfizer.
- Training on Developing Emotional Intelligence – Pfizer.
- Training on Change Management – Pfizer.
- Business Acumen Workshop (Pfizer).
- Merchandising Skills for Pharmacists (CCM Consultancy).
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