Building Businesses, Exploring Nature
Aafreen Shah
C-suite Executive
Dubai
Summary
Innovative CEO bringing progressive career spanning operations, sales and marketing, business management and distribution in international markets. Excellent business acumen and strategic planning skills to drive profitability and margins year over year. Known for strong leadership and communication skills to build and maintain profitable relationships while exceeding sales and revenue goals.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
CEO
Revive Loans & Overdues Rescheduling Services L.L.C.
05.2019 - Current
- Increased company revenue to $20 Million through aggressive new market strategies.
- With a determined approach created key relationships with Pe Funds, Asset Managers, Institutional Investors, Sovereign Wealth Funds, Pension Funds
- Head Hunted Key personnel from Large MNC for the Firm
- is a keen participant of the Fintech Eco system of UAE and have knowledge of the changing compliance and regulatory environment and the eco system both of DIFC and ADGM.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Established foundational processes for business operations.
- Directed market expansions to propel business forward, meet changing customer needs.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
Managing Director
Eternity Business Consuktants
08.2009 - 03.2019
- Led change and transformation across business areas to deliver benefits and align company resources.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Monitored and coordinated workflows to optimize resources.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Increased sales by $10 Million by establishing goals, overseeing performance and mentoring staff.
- Managed daily operations of the organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Supervised daily operations of multi-million dollar operation.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Business Unit Head
Quest Insurance Brokers
04.2004 - 09.2007
- Managed team members across departments, resulting in approximate $5.5 Million increase in annual revenue.
- Built loyal account base and long-term business relationships with Corporate accounts.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Assisted in recruiting, hiring and training of team members.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed daily operations of the organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Monitored over employees' day-to-day activities and made plans to rectify issues.
- Drafted invoices for completed work.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Master of Arts - English Literature
St. Thomas' Girls Higher Secondary School
New Delhi 07.1987 - 04.1989
Skills
Operational leadership
Interests
Timeline
CEO
Revive Loans & Overdues Rescheduling Services L.L.C.
05.2019 - Current
Managing Director
Eternity Business Consuktants
08.2009 - 03.2019
Business Unit Head
Quest Insurance Brokers
04.2004 - 09.2007
Master of Arts - English Literature
St. Thomas' Girls Higher Secondary School
07.1987 - 04.1989
Similar Profiles
Shahrukh BaigShahrukh Baig
Collection Officer at Fintrestle Loans And Overdues Rescheduling ServiceCollection Officer at Fintrestle Loans And Overdues Rescheduling Service
Sohail ShaikhSohail Shaikh
Collection Executive at Stanquad Loans And Overdue ReschedulingCollection Executive at Stanquad Loans And Overdue Rescheduling
Camille LewisCamille Lewis
Licensed Clinical Professional Counselor (LPC) Maryland at Revive Counseling & Consulting Services, LLCLicensed Clinical Professional Counselor (LPC) Maryland at Revive Counseling & Consulting Services, LLC