Aamir Khan

As the Managing Director of Digitalcoo Technologies, my responsibilities were included:

• Strategic Planning: Setting the company's strategic direction and long-term goals. Developing and implementing business strategies to drive growth, innovation, and market expansion.
• Financial Management: Overseeing financial operations, including budgeting, financial planning, and ensuring financial stability. Monitoring financial performance and making strategic decisions to optimize profitability.
• Business Development: Identifying new business opportunities, cultivating client relationships, and driving sales and marketing efforts to expand the customer base. Collaborating with the sales team to achieve revenue targets.
• Operational Excellence: Ensuring operational efficiency by optimizing processes, resource allocation, and utilization. Implementing technology solutions to enhance productivity and service delivery.
• Client Satisfaction: Ensuring exceptional client satisfaction by delivering high-quality services, managing client expectations, and fostering long-term relationships. Resolving issues and addressing customer concerns in a timely and effective manner.
• Technology Trends and Innovation: Staying abreast of industry trends and emerging technologies. Identifying opportunities for innovation and incorporating new technologies to drive business growth and maintain a competitive edge.
• Compliance and Governance: Ensuring compliance with legal and regulatory requirements. Upholding ethical standards and promoting a culture of transparency and integrity.

• Executed performance reports and submitted to management for review.
• Collaborated with project engineers to roll out, manage, or patch software.
• Trained IT support staff to manage enquiries from end-users with first-call resolution.
• Assessed data security and compliance to GDPR regulations.
• Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
• Managed team of IT support technicians, developing workflows and processes.
• Identified skill gaps and restructured IT team, increasing department capabilities.

As a software project manager I was responsible for planning, executing, and overseeing software development projects.

• This includes defining project scope, managing resources, coordinating teams, tracking progress, mitigating risks.
• ensuring quality, and delivering projects on time and within budget, while maintaining effective communication with stakeholders.
• Prepared project performance reports with statistics and newly researched information.
• Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.