Abdalla Abu-Hijla
Dubai,United Arab Emirates
Summary
Career Objectives: Dedicated and organised senior project manager and effective leader with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.
Overview
15
15
years of professional experience
Work History
Operation Manager (Senior Project Manager)
Electromechanical specialized company
Dubai
2012.06 - Current
- Electro-Mechanical Specialized Company (EMS, Guide and assist supervisors, team leaders and technicians in solving any technical problem in any area, which includes maintenance, repair, rebuilding and installation
- Responsible for operation & maintenance of Air Conditioning System Electrical Systems & Controls for more than 98 contracts in Dubai
- Ensure highest level of customer satisfaction through implementation of quality standards and policy, also to ensure minimum customer call back (Reducing to zero call back target)
- Provide service engineers, team leaders & technicians with required technical backup
- Responsible for review and enhancement of service procedure and forms (Service operation), operation policy & quality policy
- Coordinate with Human Resources department regarding service employee yearly evaluation, yearly revision of related jobs description
- Identify training requirements of EM team and develop and mentor team members
- Responsible for development and application of training program
- Estimate labor and material cost required to handle service job
- Cost monitoring for all kind of service activities: Service Contracts & R/B jobs (Repair Business)
- Service performance indicators monthly revision (Response time, resolution time and manpower utilization)
- Monitor service contracts cost / margin
- Parts stock monitoring, inquiries, parts factory orders
- Service system software revision, development and enhancement
- Ensure implementation of EH & S policy (Environment, health and safety) and to reach to zero miss or near miss case
- Establish and maintain strong working relationships with key stakeholders, including clients, team members, and senior leadership
- Manage project budgets, ensuring appropriate resource allocation and financial tracking
- Monitor and report on project performance, implementing corrective actions as needed to ensure successful project delivery
- Drive culture of continuous improvement by promoting and implementing project management best practices & methodologies
- Coordinate cross-functional teams to ensure seamless project execution and handover
- Responsible for execution of project in alignment with Project Management Governance
- Responsible for development & sign-off of Project Management Plan (PMP) with Business Owner
- Review of mechanical and plumbing submissions and deliverables of consultants, including but not limited to site plans with utilities and irrigation provisions, floor plumbing plans, roof plans, fire protection plans, water and drainage riser diagram, HVAC Plans and schematics, reference to codes and standards to be used and other related mechanical plumbing requirements and calculation review
- Review of electrical submissions and deliverables of consultants including but not limited to floor plans, detailing lighting layout, protection and calculations, floor plans detailing power layout, telephone layout, roof plans showing electrical rating of HVAC, fire alarm layout, grounding systems reference to codes and standards to be used and other related electrical requirements
- Provide detailed technical support in all activities associated with contracts tendering and planning process and related to electrical and mechanical requirements, including but not limited to updating tendering document (RFQ/RFP/ Bid Document), reviewing received quotations
- Prepare all required letters addressed to authorities, business partners, consultants and contractors based on contractual obligations as per LOA's and construction contracts
- Provide continuous support to team, including increasing MEP knowledge and projects monitoring and control procedures
- Provide all required support in managing team and assign work activities to team
- Manage MEP Consultants for all new projects including detailed coordination with Engineering department.
Project engineer
Electro-Mechanical Specialized
Dubai
2009.01 - 2012.06
- Carry out installation of MEP systems and equipment's (Air Conditioning, Electrical, Controls & Plumping for company projects
- Inspect completed installations and observe operations to ensure conformance to design and equipment specifications and compliance with operational and safety standards
- Revise on monthly basis running projects budget, estimating labor, material and construction costs
- Daily manpower distribution on running project and progress reporting
- Attend sites meetings with consultant and main contractor
- Attend joint inspection sessions
- Attend and supervise all testing and commissioning sessions and submit technical reports
- Prepare and submit as-build drawings for completed projects
- Inspect and control usage of received equipment's and consumables from all suppliers
- Coordinated project resources, goals and activities, facilitating successful closure and handover.
- Enforced health and safety protocols to minimize accidents and injury.
Education
BSc - Mechanical Engineering
University of Jordan
Amman07.2008
Skills
- Skills & Values
- Fully conversant with authority requirements (DEWA/DM/Civil Defense) and processes in emirate of Dubai.
- Ability to plan and organize.
- Excellent interpersonal skills
- Strong management including negotiation, risk management and capability to oversee diverse projects.
- Leadership & Teamwork.
- Computer Literacy
- Design Drafting AutoCAD.
- Multi-site operations
- Profit and loss analysis
- Quality compliance procedures
Accomplishments
List of projects
- B+G+4 building with 167 apartments in Jumeirah Village Circle
- 8 Villa group at Midriff
- Dubai Silicon Oasis Authority Operation Center
- 4 Villa group at Al-Warqqa
- Privet Palace at Al-Khawaneej
- Nad Al-Sheba Palace Kitchen
- Sheikh Saeed Bin Maktoom Palace (2 Chillers replacement)
- Sandoval 36 Villa at Jumeirah Village
- 2B+G+4 Apartment Building (165 Apartment)
- Rashid Hospital Chiller Replacement (2 Chillers 1800 Tons Each)
- Dar Al-Ma'arifa School - Midriff
- 2B+G+12 Building - Dubai, Al-Nahda
- 13 Villa group in Midriff
- 14 Villa group Jumeirah Village Circle.
Additional Information
- Seeking a challenging and professional carrier in the Engineering and technology field after 15 years in the MEP service and contracting field. My Professional experience and my skills will be utilized for enhancing the project and implantation experience with full utilization of my engineering skills starting from the company roles and procedures to enhance, develop and upgrade projects schemes into more benefit and perfect outcome ends with meeting the company's goals. If given an opportunity, I would work sincerely in your organization to the best of my abilities towards the progress & goals of the company.
Languages
Arabic
Native
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Operation Manager (Senior Project Manager)
Electromechanical specialized company
2012.06 - Current
Project engineer
Electro-Mechanical Specialized
2009.01 - 2012.06
BSc - Mechanical Engineering
University of Jordan
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