Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdelrhman Bdreldin

Reservation Agent
Dubai,United Arab Emirates

Summary

Customer oriented reservation agent with over three years of experience in tourism, works to answer all guests questions via phone or email to reach positive outcomes.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Reservation Agent

Fly Day ( Saudi Market)
Cairo, Egypt
11.2018 - 08.2021
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.

Salesman

Makah Sweets
Cairo , Egypt
01.2018 - 11.2018
  • Executed direct sales from manufacturers to customers to improve profitability within retail environment.

Customer Service Agent

Vodafone
Cairo , Egypt
10.2016 - 12.2017
  • Responded to customer requests for products, services and company information.

Education

Bachelor Of Commerce - Business Administration

Kafrelshiekh University
Kafrelshiekh
09.2012 - 06.2016

Skills

Travel bookings

Presentation skills

MS Office

Timeline

Reservation Agent

Fly Day ( Saudi Market)
11.2018 - 08.2021

Salesman

Makah Sweets
01.2018 - 11.2018

Customer Service Agent

Vodafone
10.2016 - 12.2017

Bachelor Of Commerce - Business Administration

Kafrelshiekh University
09.2012 - 06.2016
Abdelrhman BdreldinReservation Agent