Customer oriented reservation agent with over three years of experience in tourism, works to answer all guests questions via phone or email to reach positive outcomes.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Reservation Agent
Fly Day ( Saudi Market)
Cairo, Egypt
11.2018 - 08.2021
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Salesman
Makah Sweets
Cairo , Egypt
01.2018 - 11.2018
Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Customer Service Agent
Vodafone
Cairo , Egypt
10.2016 - 12.2017
Responded to customer requests for products, services and company information.