Abdolbaset Afrazeh
Ajman,United Arab Emirates
Summary
Results-oriented professional specializing in technical sales support, e-commerce sales, and customer service. Exhibits advanced proficiency in sales techniques and product knowledge, enhanced by robust team leadership and computer literacy skills. Dedicated to propelling business growth through innovative strategies and outstanding client engagement while cultivating collaborative team environments.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Sales manager
Barcode Boutique LLC
Ajman, UAE
02.2022 - 12.2025
- Developed and implemented effective sales strategies to enhance customer engagement.
- Trained and mentored junior sales staff to improve overall team performance.
- Collaborated with marketing team to align promotional campaigns with sales objectives.
- Conducted market research to identify emerging trends and customer preferences.
Computer technician
Self-Employer
Bandar-E Abbas, IRAN
03.2017 - 10.2020
- Diagnosed and repaired hardware and software issues for various computer systems.
- Provided technical support and troubleshooting assistance to clients via phone and email.
- Installed and configured operating systems and software applications on client devices.
- Developed and implemented preventative maintenance plans to enhance system performance.
Education
Diploma - Natural Science
JANAH Hafez High School
BASTAK 01.2016 - 12.2018
Skills
- Technical sales support
- E-commerce sales
- Customer Service
- Sales techniques
- Product knowledge
- Team Leadership
- Computer literacy
- Virus protection and removal
- VPN networks handling
- Backup systems operation
- Cybersecurity awareness
- Efficient time management
- Computer architecture knowledge
- Trouble shooting
- Coding and programming
- Printer setup and repair
- Networking understanding
- Systems Analysis
- Remote troubleshooting
Languages
English
Intermediate
Arabic
Elementary
Persian
Proficient (C2)
German
Beginner (A1)
Certification
Certificate in General Language, 2nd year of Elementary Education with a grade of B+ from the Institute of World Languages
in Dubai
Timeline
Sales manager
Barcode Boutique LLC
02.2022 - 12.2025
Computer technician
Self-Employer
03.2017 - 10.2020
Diploma - Natural Science
JANAH Hafez High School
01.2016 - 12.2018