ABDUL ALTHAF N.H
DUBAI,UNITED ARAB EMIRATES
Summary
Dynamic and results-driven professional with extensive expertise in mobile device hardware, operating systems, and security software installation. Demonstrates mastery in CRM tools, strategic selling, and lead generation to drive business development and customer retention. Adept at delivering value propositions, managing email campaigns, and executing product launches to optimise sales performance. Skilled in rapport establishment, persuasive speaking, and complaint resolution to enhance customer satisfaction. Proficient in retail software operation.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Mobile phone salesperson
AL DEYAAR MOBILE PHONES TR
SHARJAH, UAE
05.2024 - Current
- Built relationships with customer to attract the service quality.
- Resolved customer complaints, resulted in improved client relations.
- Followed up on sales leads from various sources promptly to convert into profitable deals.
- Participated in promotional events to raise brand awareness.
- Ensured up-to-date knowledge of latest mobile technology trends, enabling effective selling techniques.
- Handled cash transactions efficiently, ensuring accurate bookkeeping records.
- Assisted customers in selecting appropriate mobile devices and plans for their needs.
Mobile technician
PHONEX MOBILES TR
KERALA, INDIA
02.2023 - 03.2024
Education
Diploma - MECHANIC REFRIGERATION & AIR-CONDITIONER
ITI KASARAGOD
KERALARA,INDIA 03.2019 - 03.2021
Diploma of Education - MOBILE TECHNICIAN COURSE
WAPTY INSTITUTE OF MOBILE TECHNOLOGIES
KERAL INDIA 01.2022 - 01.2023
Skills
- Product launch expertise
- Mobile device hardware expertise
- Mobile operating systems knowledge
- Email campaign management
- Product placement decisions
- Mobile security software installation
- Digital sales technique
- Warranty services explainer
- Technical proficiency
- Performance metrics understanding
- Product display organization
- Cellular network understanding
- Technology trend awareness
- Profit margin calculation
- Retail software operation
- Billing processes understanding
- Technical specifications explanation
- Store layout planning
- Social media marketing
- Sales reporting
- Empathy and patience
- Customer retention strategies
- Mobile device troubleshooting
- Strategic selling
- Lead generation
- Product knowledge
Languages
English
Advanced
Arabic
Advanced
Hindi
Fluent
Malayalam
Native
Affiliations
- WATCHING NEW TECHNOLOGY VIDEOS RELATED TO MOBILE
- PLAY FOOTBALL ,
Accomplishments
STUDENT OF THE YEAR ITI KASARAGOG 2021
References
References available upon request.
Timeline
Mobile phone salesperson
AL DEYAAR MOBILE PHONES TR
05.2024 - Current
Mobile technician
PHONEX MOBILES TR
02.2023 - 03.2024
Diploma of Education - MOBILE TECHNICIAN COURSE
WAPTY INSTITUTE OF MOBILE TECHNOLOGIES
01.2022 - 01.2023
Diploma - MECHANIC REFRIGERATION & AIR-CONDITIONER
ITI KASARAGOD
03.2019 - 03.2021
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