Abdurrahman Hamdan
Pharmacist In Charge
Abu Dhabi
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Pharmacist-in-Charge
Life Pharmacy Healthcare group
Abu Dhabi
01.2022 - Current
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients
- Completed accurate cycle counts, inventory management and will-calls for customers
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews with 97% accuracy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Implemented guidelines that minimized administrative errors from 15% to 2%
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff
- Hand counted controlled medications, measured liquids and reconstituted antibiotics
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Medical Insurance pr
Prime Health co
Khartoum
11.2018 - 12.2021
- Handled 59 calls per day to address customer inquiries and concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Managed large volume of medical claims on daily basis.
- Paid or denied medical claims based upon established claims processing criteria.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Responded to correspondence from insurance companies.
- Evaluated accuracy and quality of data entered into agency management system.
- Reviewed 250 patient cases per week and verified insurance coverage information.
Education
Bachelor of Science - Pharmacy
University of Khartoum
Khartoum, Sudan 11.2008 - 10.2014
Skills
Insurance claims processing
Timeline
Pharmacist-in-Charge
Life Pharmacy Healthcare group
01.2022 - Current
Medical Insurance pr
Prime Health co
11.2018 - 12.2021
Bachelor of Science - Pharmacy
University of Khartoum
11.2008 - 10.2014
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