Abdurrahman Hamdan
Pharmacist In Charge
Abu Dhabi
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Pharmacist-in-Charge
Life Pharmacy Healthcare group
Abu Dhabi
01.2022 - Current
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients
- Completed accurate cycle counts, inventory management and will-calls for customers
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews with 97% accuracy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Implemented guidelines that minimized administrative errors from 15% to 2%
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff
- Hand counted controlled medications, measured liquids and reconstituted antibiotics
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Medical Insurance pr
Prime Health co
Khartoum
11.2018 - 12.2021
- Handled 59 calls per day to address customer inquiries and concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Managed large volume of medical claims on daily basis.
- Paid or denied medical claims based upon established claims processing criteria.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Responded to correspondence from insurance companies.
- Evaluated accuracy and quality of data entered into agency management system.
- Reviewed 250 patient cases per week and verified insurance coverage information.
Education
Bachelor of Science - Pharmacy
University of Khartoum
Khartoum, Sudan 11.2008 - 10.2014
Skills
Insurance claims processing
Scrupulous records management
Thorough claims reviews
Health insurance industry knowledge
Telephone etiquette
Knowledgeable in Microsoft Office
Reporting skills
Excellent administrative abilities
Prior authorization processing
Documentation abilities
Timeline
Pharmacist-in-Charge
Life Pharmacy Healthcare group
01.2022 - Current
Medical Insurance pr
Prime Health co
11.2018 - 12.2021
Bachelor of Science - Pharmacy
University of Khartoum
11.2008 - 10.2014