Summary
Overview
Work history
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
abhay kumar

abhay kumar

Ghazipur,indian

Summary

Responsible individual with proven housekeeping experience across several hotels and resorts. Seeks to bring reliable and well-developed Room Attendant skills to established organization. Energetic housekeeper for high-end hotel chain offering outstanding communication and social skills. Competent problem-solver who thrives in team-focused and solitary work environments.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Housekeeping Assistant

HYDE HOTEL DUBAI BY ENNISMORE
DUBAI, UAE
11.2022 - Current
  • Enforced IPC measures by demonstrating correct use of PPE and following Hands, Face and Space protocol.
  • Ordered and scheduled appropriate transport to suit service user needs.
  • Updated training programmed to enhance employee performance.
  • Actioned customer feedback to improve satisfaction ratings.
  • Communicated repair needs to maintenance staff for prompt remedial action.

housekeeping intern

clark collection by 1589 hotels
lucknow, india
02.2021 - 11.2023
  • Managed calendar and scheduled appointments for executives to attend meetings.
  • Participated in training and seminars to enhance skills and promote growth.
  • Communicated with customers regarding products and services to raise brand awareness.
  • Participated in staff meetings to discuss latest developments.
  • Learn types of chemical and uses.
  • Procedure of lost and found.
  • Procedure of how to enter in occ room .

Housekeeping Attendant

JUFFAIR BOULEVARD
JUFFAIR, BAHRAIN
12.2021 - 10.2022
  • Promptly attended to guest calls, requests and complaints following company policies and procedures.
  • Achieved customer satisfaction rating of 100% by anticipating guests' needs and planned accordingly to ensure smooth, tailored service.
  • Reduced lost property on site by 100% by improving lost and found procedures.%
  • Correctly utilized PPE to comply with gloves, social distancing regulations at all times.
  • Appropriately handled and stored 5 chemicals.

Education

Diploma of Higher Education - HOTEL MANAGEMENT

HIMALAYAN GARHWAL UNIVERSITY
INDIA
01.2020 - 05.2022

Bachelor of Science - SCIENCE

ST.THOMOS INTER COLLEGE
INDIA
04.2017 - 05.2018

Certificate of Higher Education - PCB

ST HARTMMAN INTER COLLEGE
INDIA
04.2015 - 05.2016

Skills

  • HOUSEKEEPING STAFF TRAINING
  • LEADERSHIP
  • CUSTOMER SERVICE
  • Stock replenishment
  • Chemical storage and handling
  • Turndown duties

Languages

English
Advanced
Hindi
Fluent

Timeline

Housekeeping Assistant

HYDE HOTEL DUBAI BY ENNISMORE
11.2022 - Current

Housekeeping Attendant

JUFFAIR BOULEVARD
12.2021 - 10.2022

housekeeping intern

clark collection by 1589 hotels
02.2021 - 11.2023

Diploma of Higher Education - HOTEL MANAGEMENT

HIMALAYAN GARHWAL UNIVERSITY
01.2020 - 05.2022

Bachelor of Science - SCIENCE

ST.THOMOS INTER COLLEGE
04.2017 - 05.2018

Certificate of Higher Education - PCB

ST HARTMMAN INTER COLLEGE
04.2015 - 05.2016

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abhay kumar