ABHAY VAJPAI
Dubai,UAE
Summary
Experienced professional in food and beverage service with a focus on fine dining. Expertise in beverage knowledge and payment processing, contributing to smooth operations and high customer satisfaction. Skilled in section management, table service, and Point Of Sale systems, with a strong adherence to food hygiene standards. Knowledgeable in menu offerings and beverage pairings, dedicated to enhancing guest experiences and operational effectiveness.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Night club supervisor
Little Havana Sofitel JBR
Dubai, UAE
05.2025 - Current
- Assisted in scheduling and training floor staff, bartenders, servers, and security personnel.
- Supported compliance with health, safety, and alcohol licensing regulations.
- Monitored crowd control and assisted in handling difficult guests and resolving complaints.
- Coordinated with DJs, entertainers, and promoters for event management during peak hours.
- Handled cash management, POS systems, and end-of-shift reporting.
- Ordered new liquor supplies from MMI and A+E.
- Maintained inventory of alcohol.
GSA
LITTLE HAVANA SOFITEL JBR
DUBAI, UAE
04.2023 - 05.2025
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Opened, poured and served alcoholic and non-alcoholic beverages.
Industrial Trainee
NIHAL HOTEL Dubai
DUBAI
04.2022 - 11.2022
- Attended training with managers to advance current skills and learn new techniques in industrial jobs and best practices
- Gained practical experience of tool management by assisting managers and supervisors with various tasks
- Coordinated referrals for individuals deemed ineligible, helping each obtain services elsewhere
- Stayed in line with government regulations when selling alcohol by challenging and checking customer IDs when needed
- Stayed updated on menu specifications, ingredients and dishes by reviewing hotel's menu regularly
- Regularly checked in on customers throughout meals, ensuring guest satisfaction was maintained
- Helped chefs conduct last-minute prep and plating of meals to high standards
- Maintained safe food handling standards at all times
- Retained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took payments using card readers and POS machines
- Organised restaurant bookings, excursions and taxis for guests
- Welcomed guests warmly when entering hotel, registering arrival on booking systems.
- Upsold additional hotel services to increase revenue
- Coordinated with the serving staff, ensuring that buffet stations in the dining room were always kept clean and dishes were refilled quickly.
Education
HHMCT - HOTEL MANAGMENT
LOVELY PROFESSIONAL UNIVERSITY
INDIA 04.2019 - 04.2023
Skills
- Food and beverage knowledge
- Advanced beverage knowledge
- Efficient payment processing
- Fine dining experience
- Section management
- Food hygiene protocol
- Point Of Sale system operation
- Table check-ins
- Table service
- Menu knowledge
- Spirits, wine and food service
Accomplishments
- Certified in Tea Fundamentals by Typsy online hospitality training
- Certified in Room Service essential by Typsy online hospitality training
- Certified in Customer Experiential Service by Typsy online hospitality training
- Certified in Whiskey basics by Typsy online hospitality training
- Certified in Rum Fundamentals by Typsy online hospitality training
- Certified in Classic Whiskey Cocktails by Typsy online hospitality training
- Certified in Vodka basics by Typsy online hospitality training
- Certified in Gin basics by Typsy online hospitality training
- Certified in Financial Markets by Shine Projects
- Experience on-
- Share Markets
- Insurance
- Mutual Funds
- Banking Concepts
- Certified in Screening Stocks for Investment by Coursera Google. Certified in Organic Marketing: Facebook Groups for Small Business by
- Coursera Google
- Certified in Guest Experience Fundamentals by Typsy online hospitality training
- Certified in Service tips by Typsy online hospitality training
- Certified in English speaking by the American Institute of English Agra.
Interests
CO-CURRICULAR ACTIVITIES . Attended 2nd International Conference on Sustainable Development Goals and Management Practice in Tourism and Hospitality sector by LPU. . , Attended a workshop on Cooking of Duck emphasizing on making in a most flavorful way with some cooking tips. Attended an Accor group of hotels conference at our University
Additional Information
- (LPU).. Participation in English speaking organized by our facility in theschool of hotel management.. Attended a webinar on Ayurveda by Chef Rahul Wali whichemphasis on Ayurveda in cooking.. Attended a guest lecture on Entrepreneur opportunities in theLaundry business in housekeeping.INTERESTS Public Speaking Anchoring Playing Snooker. Learn new things Motivating others
Certification
- FOOD HANDLING, DUBAI MUNICIPALITY
Languages
English
Native
Hindi
Native
Spanish
Beginner
Arabic
Beginner
Timeline
Night club supervisor
Little Havana Sofitel JBR
05.2025 - Current
GSA
LITTLE HAVANA SOFITEL JBR
04.2023 - 05.2025
Industrial Trainee
NIHAL HOTEL Dubai
04.2022 - 11.2022
HHMCT - HOTEL MANAGMENT
LOVELY PROFESSIONAL UNIVERSITY
04.2019 - 04.2023