Achintha Madushan
Abu Dhabi,UAE
Summary
Energetic Waiter with comprehensive experience in delivering exceptional service in busy restaurant environments. Adept at managing multiple tables, ensuring customer satisfaction, and maintaining clean and organized workspace. Brings strong communication skills to interact seamlessly with guests and team members, enhancing dining experience. Demonstrates reliability, punctuality, and positive attitude, contributing to smooth operations and repeat business.
Overview
7
7
years of professional experience
Work history
Senior Waiter
Saadiyat Rotana Resort And Villas, Abu
Abu Dhabi, UAE
2024.01 - 2025.06
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
Waiter
Western Hotel
Abu Dhabi, UAE
2021.10 - 2024.01
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.
- Fostered a positive and collaborative working environment, contributing to team morale and overall restaurant success.
- Operated POS register to input orders and process customer payments.
F&B Associate
Western Hotel
Abu Dhabi, UAE
2020.04 - 2021.10
- Participated in regular training sessions on food safety, customer service, and product knowledge, continuously improving skill set.
- Ensured prompt and accurate delivery of orders to maximize client satisfaction.
Room Attendant
Western Hotel
Abu Dhabi, UAE
2018.10 - 2020.04
- Maintained high standards of cleanliness and hygiene in guest rooms, following strict protocols.
- Worked efficiently under tight schedules to prepare rooms for new guests timely.
Education
High School Diploma -
Maliyadewa College
Sri LankaSkills
- Have basic knowledge of ICT
- Efficient and well-behaved person
- Extremely hardworking self-motivated and able to work independently in a team environment under supervision
- Keep excellent inter personal relations with colleagues and ready to help them
Languages
English
Advanced
Hindi
Advanced
Timeline
Senior Waiter
Saadiyat Rotana Resort And Villas, Abu
2024.01 - 2025.06
Waiter
Western Hotel
2021.10 - 2024.01
F&B Associate
Western Hotel
2020.04 - 2021.10
Room Attendant
Western Hotel
2018.10 - 2020.04
High School Diploma -
Maliyadewa College