ACHRAF FAJILA

• Lead and manage a team of waitstaff, ensuring exceptional service standards.

• Handle customer complaints and provide effective resolutions.

• Train new staff and oversee their development.

• Provided high-quality service in a luxury dining environment.

• Recognized as Employee of the Month for exceptional performance.

• Assisted in training new staff members.

• Provide excellent customer services
• Greet customers and present menus
• Make suggestions based on their preferences
• Keep tables clean and tidy at all times
• Deliver checks and collect payment