Achraf Rhouma
Senior Sales Officer
Abu dhabi
Summary
Results-driven retail and sales professional with experience in luxury jewelry, furniture, cosmetics, and premium coffee boutiques. Skilled in consultative selling, customer engagement, visual merchandising, and team collaboration. Adept at driving sales, building lasting client relationships, and delivering exceptional brand experiences.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Sales Officer
Nestle Null L.L.C ( Nestle ) Flagship Boutique
10.2024 - Current
- Led boutique sales initiatives, consistently exceeding monthly targets through personalized service and consultative selling.
- Delivered exceptional customer experiences by advising clients on premium coffee machines, capsules, and accessories, enhancing brand loyalty.
- Mentored junior team members on product knowledge, sales techniques, and customer engagement, improving overall boutique performance.
- Managed boutique operations including visual merchandising, inventory control, and point-of-sale procedures to maintain brand standards.
- Acted as a brand ambassador, educating customers on Nespresso’s sustainability programs and premium offerings.
- Coordinated promotional events and product tastings, driving footfall and increasing boutique revenue.
Jewellery Senior Advisor
Pandora Panmeas Jwellery LLC
07.2023 - 09.2024
- Delivered exceptional customer service by creating personalized shopping experiences and building lasting client relationships.
- Consistently achieved and exceeded sales targets through consultative selling, upselling, and product knowledge.
- Maintained strong expertise in Pandora collections, brand values, and customization options to confidently advise customers.
- Supported visual merchandising, stock management, and store presentation to align with brand standards.
- Efficiently handled POS transactions, returns, and exchanges while ensuring accuracy and confidentiality.
- Contributed to a collaborative team environment, demonstrating flexibility and professionalism in a fast-paced retail setting.
Sales Advisor
Home Centre BR of Land mark group
02.2022 - 06.2023
- Advised customers on furniture, home décor, and lifestyle products by providing tailored design and space-planning solutions.
- Consistently met and exceeded sales targets through upselling, cross-selling, and building long-term customer relationships.
- Developed in-depth product knowledge on materials, styles, and functionality to guide customers in making informed decisions.
- Supported visual merchandising and showroom presentation, ensuring displays reflected current trends and enhanced customer experience.
- Managed POS transactions, delivery coordination, and after-sales service with accuracy and professionalism.
- Collaborated with team members to achieve store objectives in a fast-paced retail environment.
Beauty Advisor
Fatales
08.2018 - 01.2021
- Providing high-level beauty advice and consultations in-store
- Representing top-tier cosmetic brands with accuracy and flair
- Contributing to sales growth through tailored recommendations and excellent service
- Helping maintain an inviting store environment that reflects the brand’s quality and aesthetic
- Managing stock replenishment and front-end presentation as per internal standards
Education
Customer service & safety and emergency procedures
G&G gulf crew private school
Al charguiya 2, TunisiaEconomy & Management -
Ibn charaf private school
Hammamet, TunisiaPersonal Information
- Driving License:
- Nationality: Tunisian
- Date of Birth: 03/19/1992
Languages
6,C2,5,C1
Timeline
Senior Sales Officer
Nestle Null L.L.C ( Nestle ) Flagship Boutique
10.2024 - Current
Jewellery Senior Advisor
Pandora Panmeas Jwellery LLC
07.2023 - 09.2024
Sales Advisor
Home Centre BR of Land mark group
02.2022 - 06.2023
Beauty Advisor
Fatales
08.2018 - 01.2021
Customer service & safety and emergency procedures
G&G gulf crew private school
Economy & Management -
Ibn charaf private school
Similar Profiles
Darrell WoodsDarrell Woods
Operator/Quality Technician at NestleOperator/Quality Technician at Nestle
Amy NewmanAmy Newman
Territory Sales Representative at NestleTerritory Sales Representative at Nestle
Alexis JonesAlexis Jones
Data Entry Analyst at NestleData Entry Analyst at Nestle
Mohamed Ismail MamdiMohamed Ismail Mamdi
Fraud Analyst at Al Maryah Community BankFraud Analyst at Al Maryah Community Bank
Alaa AldrisAlaa Aldris
Project Specialist at Elite Agro Holding L.L.CProject Specialist at Elite Agro Holding L.L.C