ADAM JASIM
Dubai,UAE
Summary
Dynamic and results-oriented Operations Manager with over 14 years of experience in operations, sales, logistics, and warehouse management. Proven expertise in optimizing processes, managing budgets, and leading teams to achieve cost-effective and efficient operations.
Overview
15
15
years of professional experience
4026
4026
years of post-secondary education
Work history
Operations Manager
EZ Floors
Houston, Texas
2020.06 - 2024.08
- Areas of expertise include, management, finance, customer service and operations
- Monitored logistics performance and identified improvement opportunities
- Strong ability to communicate with clients to understand their needs, address concerns, and ensure customer satisfaction
- Effective at scheduling tasks, coordinating with suppliers and subcontractors, and managing project timelines
- Excellent organizational abilities to manage multiple projects, prioritize tasks, and maintain efficient workflows
- Coordinated with suppliers and subcontractors to secure materials and services, negotiating favorable terms and ensuring timely delivery
- Oversaw operation and warehouse staff and maintained efficiency in fast-paced environment.
Warehouse Manager
EZ Floors
Houston, Texas
2015.06 - 2020.06
- Managed logistics budgets and forecasting to achieve cost effective operations
- Professionally and accurately provided logistics and oversight of warehouse operations
- Expertly coordinated incoming and outgoing stock, ensuring on time and accurate deliveries and cost-efficient logistics
- Timely and accurately completed and submitted required paperwork for necessary record keeping for management and accounting
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Managed warehouse staff and ensured operational efficiency in a high-paced environment.
Logistics Coordinator
EZ Floors
Houston, Texas
2012.04 - 2015.06
- Generated documentation and information required for customer shipments
- Tracked orders and notified customers of status or potential delays
- Conducted investigations to resolve issues related to logistics and cargo movements
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule
- Handled client complaints, provided appropriate solutions and alternatives within the time limits: followed up to ensure resolution
- Monitored and adjusted inventory levels according to demand
- Consistently maintained accuracy in calculation figures and amount such as discount, invoices and bills.
Sales Associate
EZ Floors
Houston, Texas
2010.01 - 2012.04
- Areas of expertise include, building customer relationships, product knowledge and organizing of sales and finances
- Prioritize tasks and projects to meet tight deadlines to ensure highest level of customer service
- Built relationships with customers and community to establish long-term business growth
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
Education
Master of Science (M.B.A.) Masters of Business - Business Administration
12.2016
Bachelor of Business Administration - Business Administration
05.2008
Skills
- Fluent in English and Arabic
- Team Management
- Shipping and Receiving
- Quote and Proposal Management
- Customer Service and Assistance
- Microsoft Excel and Word
- Project Management
- Project Planning
- Scheduling
- Logistics Management
- Construction
- Forklift Operation
Nationality
UNITED STATE
Origin : IRAQ
Timeline
Operations Manager - EZ Floors
2020.06 - 2024.08
Warehouse Manager - EZ Floors
2015.06 - 2020.06
Logistics Coordinator - EZ Floors
2012.04 - 2015.06
Sales Associate - EZ Floors
2010.01 - 2012.04
American Intercontinental University - Master of Science (M.B.A.) Masters of Business, Business Administration
Al Turath University College - Bachelor of Business Administration, Business Administration