Passionate about optimizing workflows, driving efficiency, and utilizing technology to streamline accounts and operations for better business performance
Adil Firfire
Professional Experience in Accounts & Operations Coordination
Dubai,DU
Summary
Proven track record in enhancing client satisfaction and revenue growth at Ecyclex International Recycling LLC through expert accounts receivable management and strategic financial audits. Demonstrated ability in client relationship management and effective sales strategies, leading to significant business opportunities. Skilled in bank account reconciliation and fostering positive customer interactions, ensuring operational excellence and compliance.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Accounts Executive
Ecyclex International Recycling LLC
11.2023 - Current
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Negotiated prices, terms of sales and service agreements.
- Skilled in uploading and processing invoices on portals, ensuring accuracy and timely submission while maintaining data integrity.
Sales Coordinator
Croma (by Tata Group)
04.2022 - 08.2023
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Skilled in generating accurate invoices and providing customized quotations to customers, ensuring clarity, timely delivery, and compliance with business pricing structures.
Operations Coordinator
Pinnacle Xplore
11.2020 - 06.2021
- Effectively organizing and coordinating day-to-day office operations & procedures
- Facilitated a comfortable environment for students and ensured they receive a quality education
- Rendered administrative support that included maintenance of documents, screened telephone calls, attended visitors and resolved various complaints & queries
- Developed a positive working relationship with customers & tutors in professional and courteous manner
- Acknowledged & resolved customer complaints after analyzing the details of the issue
- provided professional customer support and ensured customer satisfaction
- Ensured strict adherence to the scheduling of classes as per weekly schedule plan
- Conducted calls regarding sales pitch and generated revenues • Delivered proactive customer outreach; reviewed customer feedback
- Monitored trainings on a regular basis and facilitated training requirements regularly
Education
Bachelor In Commerce - Accounting And Finance
University Of Mumbai
Mumbai, India 04.2001 -
Skills
Bank Account Reconciliation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Successfully managed accounts and operations processes, improving efficiency, reducing costs, and ensuring accurate invoicing and inventory management.
Interests
Timeline
Accounts Executive
Ecyclex International Recycling LLC
11.2023 - Current
Sales Coordinator
Croma (by Tata Group)
04.2022 - 08.2023
Operations Coordinator
Pinnacle Xplore
11.2020 - 06.2021
Bachelor In Commerce - Accounting And Finance
University Of Mumbai
04.2001 -
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