Adrien Shem Quyn
Rashidiya,UAE
Summary
I am a highly motivated individual who looks to work in customer care environment and would be a dedicated team worker with my mates. My vision to make some serious investments in my life so that I can reach my long term goals to attain the highest standard of skills.
Overview
2
2
years of professional experience
12
12
years of post-secondary education
Work History
Crew member
Pizza Hut
Wattala, Srilanka
02.2024 - 03.2025
- Offered menu recommendations based on customer preferences improving their dining experience.
- Executed daily operation procedures ensuring adherence to company's policies.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Trained in food safety and hygiene practices.
- Prepared food and beverages within target timeframes.
Crew trainer
McDonald's
Welisara, Srilanka
08.2023 - 02.2024
- Created an inclusive workplace culture through diversity awareness education across all teams.
- Delivered comprehensive training for improved customer service skills.
- Streamlined operations via hands-on crew training exercises.
- Boosted morale within the team via motivational speaking at routine briefings.
Education
Ordinary Level - subjects in school
Seventhday Adventist
Kandana,Srilanka 01.2011 - 05.2023
Skills
- Reservation systems use
- Communication excellence
- Responsive engagement
- Crew scheduling expertise
- Health and Safety Compliance
- Team player
- Customer Service
- Product knowledge
- Food preparation
- Table clearing
- Training and Development
- Food quality control
- Kitchen hygiene standards
Languages
English
Proficient (C2)
Timeline
Crew member
Pizza Hut
02.2024 - 03.2025
Crew trainer
McDonald's
08.2023 - 02.2024
Ordinary Level - subjects in school
Seventhday Adventist
01.2011 - 05.2023
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