Ahlar Alavudeen
Sharjah,UAE
Summary
As a highly motivated and results-oriented salesperson and cashier with extensive experience in retail environments, the individual has a proven track record of delivering exceptional customer service and driving sales growth. Possessing skills that include building strong customer relationships, providing valuable product recommendations, and efficiently handling transactions, this professional is proficient in operating point-of-sale systems, managing inventory, and ensuring store cleanliness to maximize customer satisfaction. Their superb communication and interpersonal abilities enable them to understand customer needs and preferences and deliver exceptional service in an organized and adaptable manner with strong multitasking skills to effectively manage customer inquiries, process sales, and maintain a welcoming store atmosphere. With a proactive approach to prospecting new customers and addressing their unique requirements, they consistently achieve high product and service sales levels through knowledgeable and consistent customer advice. This professional is eager to leverage their expertise and experience to significantly contribute to a dynamic team and deliver outstanding results.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Salesman
ALA UDDIN ABDUL SAMAD PAINTS. TR. L.L.C. & BUILDING MATERIALS, TOOLS TR.
Sharjah, UAE
01.2021 - Current
- Interacted with an average of 50 customers daily to understand their needs and preferences.
- Provided product demonstrations and explanations that led to a 15% increase in sales revenue.
- Actively engaged in upselling and cross-selling strategies, resulting in a 20% increase in sales revenue.
Utilized product knowledge and expertise to address customer inquiries, resolve concerns, and provide personalized recommendations, resulting in a 90% customer satisfaction rate.
- Assisted in maintaining store appearance by organizing merchandise displays, restocking shelves, and ensuring cleanliness, contributing to a 10% increase in foot traffic.
Collaborated with team members to achieve sales targets, share best practices, and contribute to a positive work environment, resulting in a 25% increase in team productivity.
- Recognized for exceeding sales targets and consistently delivering exceptional customer service, earning positive feedback and recognition from customers and management, resulting in a promotion to a leadership role.
Cashier
ALA UDDIN ABDUL SAMAD PAINTS. TR. L.L.C. & BUILDING MATERIALS, TOOLS TR.
Sharjah
01.2021 - Current
- Operated cash registers and processed customer transactions accurately and efficiently
- Handled cash, credit, and debit card payments with an average of 100 transactions per day, ensuring proper accounting and reconciliation at the end of each shift
- Proactively provided friendly and courteous customer service, promptly addressing 50+ inquiries daily, efficiently resolving issues, and consistently ensuring a positive shopping experience.
- Balanced cash drawers and maintained accurate records of 1000+ transactions per month, ensuring compliance with company policies and procedures
- Managed over 20 returns, exchanges, and refunds weekly with strict adherence to store policies, maintaining 95%+ customer satisfaction while unwaveringly adhering to established guidelines
- Assisted in maintaining cleanliness and organization of the checkout area, including restocking 100+ bags daily, cleaning and sanitizing equipment
- Collaborated with team members to address operational challenges, support colleagues during busy periods, and contribute to a cohesive work environment.
Education
Bachelor of Business Administration (BBA) - Business
Ascencia Business School
UAE 09.2021 -
Class 12th Certificate - High school
Gulf Asian English School
Sharjah, UAE 04.2020 - 03.2021
Skills
- Customer Service
- Sales and Upselling
- Cash Handling
- Inventory Management
- Product Knowledge
- Teamwork and Collaboration
- Problem-Solving
- Communication Skills
- Time Management
- Punctuality
- Marketing Skills
- Efficiency
- Customer Assistance
Languages
English
Hindi
Malayalam
Personal Information
- Date of birth: 06/21/03
- Nationality: Indian
Affiliations
- Basketball
- Movies
- Light Reading
- Football
- Baseball
Timeline
Bachelor of Business Administration (BBA) - Business
Ascencia Business School
09.2021 -
Salesman
ALA UDDIN ABDUL SAMAD PAINTS. TR. L.L.C. & BUILDING MATERIALS, TOOLS TR.
01.2021 - Current
Cashier
ALA UDDIN ABDUL SAMAD PAINTS. TR. L.L.C. & BUILDING MATERIALS, TOOLS TR.
01.2021 - Current
Class 12th Certificate - High school
Gulf Asian English School
04.2020 - 03.2021
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