AHMAD ALFAYAD
DUBAI,UAE
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Driven professional with background in product demonstration, customer service and lead generation across diverse industries. Uses active listening and relationship-building techniques to assess customer needs and deliver viable solutions. Friendly and ambitious team player seeking to progress within growing organisation.
Dedicated and motivated individual with keen desire to gain work experience and learn from sales team. Eager to build client relationships, expand customer bases and help drive business development. Comfortable in high-pressure and fast-paced environments and willing to take on new challenges.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
4
4
years of professional experience
Work history
salesman
Ramal super market
Beirut, Lebanon
2019.09 - 2023.08
- Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Fostered positive relationships with customers, enhancing loyalty and retention.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Managed customer product and service queries, resolving effectively and efficiently.
- Processed product returns, ensuring items were clean and resaleable.
- Applied various sales techniques to steadily expand customer bases.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Conducted in-depth client profiling using targeted questioning to identify individualised needs, provide advice and close high-value sales.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Recorded sales activities accurately for financial reporting purposes.
- Conceptualised plans to drive business development and build long-term relationships.
- Strengthened existing client relationships to maintain customer loyalty.
- Attended events and trade shows to develop industry network and contacts.
- Maximised repeat custom by providing fantastic follow-up service.
- Negotiated sales details with prospective clients to secure lucrative deals.
- Stayed up-to-date on new product lines and characteristics to answer inbound queries.
- Demonstrated product features and benefits with winning customer-focused sales pitch.
- Met sales targets by generating leads among target audiences.
- Developed successful client partnerships through outstanding levels of service, promoting continued customer loyalty.
- Communicated with customers and prospects by phone and email, building professional rapport.
- Established positive relationships with new or prospective clients using great customer service.
Skills
- Proactive sales approach
- Upselling expertise
- Exemplary customer service
- Face-to-face selling
- Customer service
- Online sales
- Sales and marketing strategies
- Problem solving strength
- Sales expertise
- Client Service
- Customer Relations
- Interpersonal communication skills
Languages
Arabic
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
salesman
Ramal super market
2019.09 - 2023.08