Ahmad Raza
Sharjah,UAE
Summary
Experienced Camp Boss with strong expertise in accommodation management, facility maintenance coordination, housekeeping supervision, catering services, transportation arrangements, and employee welfare. Skilled in managing staff accommodations, ensuring compliance with company policies, health and safety regulations, and maintaining a clean and organized living environment. Proven ability to coordinate with HR, Administration, Maintenance, Security, and Procurement departments to resolve accommodation-related issues efficiently. Strong leadership, communication, and problem-solving skills with a commitment to providing high-quality support services for employees and maintaining smooth camp operations.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
Camp Boss Lead
Pan Home
Sharjah, UAE
2010.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Improved facility cleanliness by implementing a daily cleaning schedule.
- Organised routine maintenance tasks, resulting in fewer unexpected repairs.
- Enhanced staff morale through open communication and prompt resolution of issues.
- Updated inventory records on a monthly basis for easy tracking of assets.
- Optimised space utilisation by rearranging storage areas effectively.
- Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
- Supervised full-time staff to comply with policies and guidelines.
- Completed detailed inspection audits on specified timeframe to promote satisfaction and safety.
- Mitigated potential threats with constant surveillance of premises.
- Trained employees on crisis management, improving readiness in emergency situations.
- Provided excellent customer service whilst maintaining vigilance over property protection.
Cashier
Nafees Group of Company
Misepur Azad Kashmir, Pakistan
2009.03 - 2010.05
- Handled high volumes of transactions during holiday seasons efficiently.
- Processed sales, exchanges and refunds to minimise customer waiting times.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Managed queue effectively during peak hours for seamless checkout process.
- Used Point of Sale system efficiently, speeding up transactions.
- Greeted customers warmly to foster a welcoming shopping environment.
- Assisted customers with enquiries to enhance their shopping experience.
- Communicated product information to customers, driving informed purchases.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Addressed customer issues promptly to improve satisfaction.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Coordinated with team members for smooth shift transitions.
- Balanced till at the end of the day, maintaining accurate records.
- Worked extra shifts to support staffing needs during busy periods.
Education
Diploma - Economic and Islamic
Barnala Azad Kashmir-Government College
Pakistan 2006.03 - 2008.04
High School Diploma - Matric
Gujranwala Cantt
Pakistan 2004.03 - 2005.04
Skills
Camp & Accommodation Management
Staff Welfare & Employee Relations
Housekeeping & Cleaning Supervision
Facility Maintenance Coordination
Security & Access Control
Health, Safety & Hygiene Compliance
Vendor & Contractor Coordination
Transportation Management
Inventory & Asset Control
Team Leadership & Staff Supervision
Administrative & Documentation Management
Problem Solving & Conflict Resolution
Timeline
Camp Boss Lead
Pan Home
2010.08 - Current
Cashier
Nafees Group of Company
2009.03 - 2010.05
Diploma - Economic and Islamic
Barnala Azad Kashmir-Government College
2006.03 - 2008.04
High School Diploma - Matric
Gujranwala Cantt
2004.03 - 2005.04