Ahmed Gamal
Abu Dhabi
Summary
Experienced Retail Sales Associate with a demonstrated history of working in Retail industry for 7 years, During this period i discovered the value of providing a unique shopping experience while adhering to brand standards and increasing sales by upselling and cross-selling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Representative
Abercrombie and Fitch
07.2022 - Current
- Provide exceptional customer service experience by greeting and assisting in exceeding their needs.
- demonstrating an excellent product knowledge.
- Guarantee cross and up-selling for all product categories.
- Ensure the achievements of store goals, enhancing and developing the business, and follow company grooming, accordingly with Abercrombie and Fitch standards and policies.
- Being always collaborative with my team members and proposing effective solutions.
- Contribute to manage the visual display of the products in accordance with brand visual standards, ensure the products replenishment and physical inventory of merchandise.
Sales Supervisor
FRED PERRY | Beside Group
09.2019 - 05.2022
- Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.
- Ensure the achievements of store goals, enhancing and developing the business, and follow company grooming, accordingly with FredPerry standards and policies.
- Increase (UPT) by recommending related items to original choice.
- Handle customer's complaints in an efficient and professional manner.
- Create a retail environment that is innovative and unique for all the team members.
Retail Sales Executive
STADIUM, ALFUTTAIM GROUP
01.2019 - 08.2019
- Receive the new shipments and responsible for all display and Merchandising.
- Check my section to display missing sizes.
- Follow up fast and slow moving Items.
- Bring all style numbers to transfer to another branches.
- Establish a working relationship with customers to earn their loyalty.
Education
Bachelor Degree in Hospitality and tourism program - Guidance Department
Alexandria University
Alexandria,Egypt06.2013
Skills
- Excellent communication
- Problem solving
- Striving for excellence
- Empathy
- Adaptive to change
- Flexible
- Teaming up
- Aiming High
- Organized
Certification
- Perspective and practice (04/2020)
- Handling Abusive Customers (06/2020)
- Persuasive Selling (02/2020)
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Hobbies and Interests
- Fashion
- Reading
- Football
- Biking
Additional Information
LinkedIn;
http://linkedin.com/in/ahmed-gamal-2a5366126
Timeline
Brand Representative
Abercrombie and Fitch
07.2022 - Current
Sales Supervisor
FRED PERRY | Beside Group
09.2019 - 05.2022
Retail Sales Executive
STADIUM, ALFUTTAIM GROUP
01.2019 - 08.2019
Bachelor Degree in Hospitality and tourism program - Guidance Department
Alexandria University