Ahmed Kawatin
Dubai,UAE
Summary
Experienced F&B professional with extensive hospitality industry expertise, specializing in team leadership, staff training, and restaurant operations. Strong background in sales strategy, cost control, financial reporting, and vendor management. Proven ability to maintain high standards of food hygiene, health & safety, and operational efficiency. Committed to driving business performance, team development, and employee retention.
Overview
2
2
Languages
5
5
years of post-secondary education
28
28
years of professional experience
Work history
Food and beverage manager
Ennismore - Our Habitas Hatta - Pre-Opening
Dubai, Hatta, UAE
2025.11 - Current
- Led the F&B Pre-opening operations for our Habita’s Hatta, Managing The complete set up and operational readiness of the resorts dining concepts in line with luxury lifestyle brand standards.
- Managed OS&E and FF&E planning and execution, collaborating with procurement and suppliers to select equipment’s, products, and operational solutions.
- Supported the development of the first-year F&B budget, including revenue projections, staffing requirements, operational expenses, cost planning, and purchasing strategies.
- Developed the resort’s beverage program and supplier partnerships, negotiating with MMI, A&E, and key suppliers to secure competitive agreements and premium product selections.
- Collaborated with the Executive Chef on menu development, concept creation, pricing strategy, and Operation requirements.
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Designed restaurant layouts, bar setup, service flow, menus, beverage lists, and Symphony system requirements to ensure operational readiness.
- Established F&B SOPs, beverage standards, cocktail recipes, and bartender development programs to ensure consistency and brand excellence.
- Managed supplier selection for key categories including coffee, tea, beverages, juices, dairy products minibar items, and F&B essentials while maintaining quality and cost efficiency.
- Participated in recruitment processes to add valuable additions to the team who shared the company's commitment towards excellent service provision.
- Ensured adherence to legal regulations regarding alcohol consumption within premises, upholding brand integrity at all times.
- Trained new staff members on company policies, ensuring consistent service standards.
- Coordinated daily briefings with the team to discuss special requirements or reservations for the day.
Food and beverage manager
JA Resorts, JA Hatta Forth Hotel
Dubai, UAE
2023.11 - 2025.11
- Streamlined inventory management processes, reducing waste whilst maximizing profit margins.
- Implemented strict cleanliness protocols across the entire establishment, reinforcing hygiene standards consistently upheld by staff members.
- Oversaw all operations for smooth service during peak hours.
- Liaised with suppliers for timely delivery of fresh ingredients, ensuring optimal stock levels at all times.
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Collaborated with kitchen staff to ensure high-quality meal preparation and presentation.
- Coordinated daily briefings with service team members to discuss special requirements or reservations for the day.
- Mediated customer complaints with tact and professionalism, preserving the establishment's reputation.
- Monitored budget allocation closely to prevent overspending whilst maintaining operational efficiency.
- Worked closely with event coordinators to successfully host functions such as weddings or corporate parties.
- Ensured adherence to legal regulations regarding alcohol consumption within premises, upholding brand integrity at all times.
- Fostered a positive work environment that encouraged teamwork and improved morale amongst the team.
- Devised marketing strategies for increased patronage during holidays and special events.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
Food and beverage manager
Fairmont Hotel
Ajman, UAE
2022.09 - 2023.11
- Coordinated daily briefings with service team members to discuss special requirements or reservations for the day.
- Implemented strict cleanliness protocols across the entire establishment, reinforcing hygiene standards consistently upheld by staff members.
- Participated in recruitment processes to add valuable additions to the team who shared the company's commitment towards excellent service provision.
- Conducted regular inspections of restaurant facilities to maintain health and safety compliance.
- Oversaw all operations for smooth service during peak hours.
- Monitored budget allocation closely to prevent overspending whilst maintaining operational efficiency.
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Ensured adherence to legal regulations regarding alcohol consumption within premises, upholding brand integrity at all times.
- Worked closely with event coordinators to successfully host private functions such as weddings or corporate parties.
- Streamlined inventory management processes, reducing waste whilst maximizing profit margins.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
Food and beverage manager
Gevora Hotel,
Dubai, UAE
2018.11 - 2022.08
- Implemented strict cleanliness protocols across the entire establishment, reinforcing hygiene standards consistently upheld by staff members.
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Assessed performance of individual team members regularly, identifying areas of improvement or commendable effort promptly.
- Collaborated with kitchen staff to ensure high-quality meal preparation and presentation.
- Maintained open communication lines with kitchen crew for efficient order relay and speedy service turnaround.
- Coordinated daily briefings with service team members to discuss special requirements or reservations for the day.
- Liaised with suppliers for timely delivery of fresh ingredients, ensuring optimal stock levels at all times.
- Trained new staff members on company policies, ensuring consistent service standards.
Restaurants Manager
JA Resorts and Hotels
Dubai, UAE
2010.10 - 2018.10
- Managed daily operations of the food and beverage department, ensuring adherence to high-quality service standards.
- Negotiated with vendors for supply procurement, effectively controlling inventory and reducing operational costs.
- Developed relationships with suppliers for better inventory management.
- Streamlined staff rotas to optimise efficiency.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Increased table turnover rate with efficient floor management.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Trained new team members, enhanced service quality.
Room service & Club lounge manager
Sheraton Khalideya Hotel
Abu Dhabi
2009.07 - 2010.08
- Dealt with supply issues swiftly, ensuring minimal disruption to service.
- Enforced company policies to uphold brand standards and values.
- Managed bar operations for optimal efficiency and profitability.
- Trained employees regularly in order to maintain excellent service standards.
- Managed staff schedules efficiently, maintaining optimal coverage during peak hours.
- Set high standards of cleanliness, contributing to a pleasant ambiance in the lounge.
Assistant restaurant general manager
ZUMA Resataurant
Dubai, UAE
2008.10 - 2009.06
- Streamlined restaurant operations by developing efficient workflow processes.
- Managed daily operations whilst maintaining optimum performance levels.
- Resolved customer complaints professionally, leading to repeat business and increased loyalty.
- Ensured restaurant cleanliness with regular inspection and staff training.
- Coordinated staff schedules, ensuring adequate coverage during peak times.
- Contributed towards increasing revenue by hosting exclusive dining events.
- Developed new menu items to enhance customer dining experience.
- Conducted regular staff meetings for better communication within the team.
Restaurant manager
Holiday Inn Hotel Cairo City Stars
Cairo, Egypt
2008.02 - 2008.10
- Coordinated events and parties to increase restaurant revenue.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Streamlined staff rotas to optimise efficiency.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Developed relationships with suppliers for better inventory management.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
Restaurants manager
Hilton Hurghada Plaza Hotel & Resort
Hurghada, Egypt
2006.06 - 2008.01
- Implemented new menus, improved dining experience.
- Planned menu changes seasonally for fresh dining options throughout the year.
- Increased table turnover rate with efficient floor management.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Trained new team members, enhanced service quality.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Restaurant supervisor
Le Merdian Mina Seyahei Hotel & Resort
Dubai, UAE
2004.10 - 2006.03
Restaurant Captain
Conrad Cairo Hotel
Cairo, Egypt
2002.11 - 2004.05
Waiter - Senior Waiter
Hilton Beach Club - Jumeirah Beach Club
Dubai, UAE
1998.11 - 2002.10
Education
Semi bachelor's degree in hotel industry - Hotel Management
Cairo Anglo American Institute
Giza, Egypt 1994.09 - 1996.07
Diploma in commerce - Commercial
Pyramids Commercial High School
Giza - Egypt 1991.09 - 1994.06
Skills
- Menu planning expertise
- Hospitality industry understanding
- Resilient under pressure
- Cash handling
- Business administration
- Financial reporting
- Complaint resolution
- Sales strategy development
- Strong leadership
- Employee training
- Promotional campaigns
- Staff scheduling
- Marketing strategies
- Health and Safety regulations
- Cost control
- Staff motivation
- Catering management
- Supplier negotiation
- Employee retention
- Event planning
- Food hygiene compliance
- Food safety compliance
- Vendor partnerships
- Food hygiene regulations
- Creative problem solving
- Staff training and development
- Menu design and development
- Staff training and recruitment
- Cost-reduction strategies
- Staff scheduling and rotas
- Purchasing and procurement
- Food Hygiene Certification
- Food safety standards
- Work schedule coordination
- Communication proficiency
- Restaurant layout optimisation
- Time efficiency
Languages
English
Fluent
Arabic
Native
References
References available upon request.
Timeline
Food and beverage manager
Ennismore - Our Habitas Hatta - Pre-Opening
2025.11 - Current
Food and beverage manager
JA Resorts, JA Hatta Forth Hotel
2023.11 - 2025.11
Food and beverage manager
Fairmont Hotel
2022.09 - 2023.11
Food and beverage manager
Gevora Hotel,
2018.11 - 2022.08
Restaurants Manager
JA Resorts and Hotels
2010.10 - 2018.10
Room service & Club lounge manager
Sheraton Khalideya Hotel
2009.07 - 2010.08
Assistant restaurant general manager
ZUMA Resataurant
2008.10 - 2009.06
Restaurant manager
Holiday Inn Hotel Cairo City Stars
2008.02 - 2008.10
Restaurants manager
Hilton Hurghada Plaza Hotel & Resort
2006.06 - 2008.01
Restaurant supervisor
Le Merdian Mina Seyahei Hotel & Resort
2004.10 - 2006.03
Restaurant Captain
Conrad Cairo Hotel
2002.11 - 2004.05
Waiter - Senior Waiter
Hilton Beach Club - Jumeirah Beach Club
1998.11 - 2002.10
Semi bachelor's degree in hotel industry - Hotel Management
Cairo Anglo American Institute
1994.09 - 1996.07
Diploma in commerce - Commercial
Pyramids Commercial High School
1991.09 - 1994.06