Ahmed Morsy
Dubai
Summary
Seeking a challenging leadership role where I can leverage my skills and experience to drive team success and enhance customer satisfaction.
Overview
13
13
years of professional experience
Work History
Property Consultant
Ahyan real Estate
02.2025 - Current
- Off Plan Market.
- Advised clients on property investments and market trends to enhance decision-making.
Direct Sales - Personal Loans & Credit Cards
RAKBANK
02.2022 - 02.2024
- Selling Personal Loans & Credit cards
- Visiting and approaching new companies to source new customers
- Follow up with prospective customers
- Preparing new plans to achieve target on time.
- Fielded incoming customer calls to deliver high-quality solutions.
Finance Officer
ADIB
01.2021 - 02.2022
- Selling Credit cards
- Making calls and going to meet with employees in companies
- Visiting and attending every event and approaching new customers
- Getting references from each customer.
Personal Loans Officer
FAB
01.2020 - 01.2021
- Preparing and arranging data and meetings
- Sell various loans and credit cards and ensure optimal level of customer services through various sales calls on telephone
- Administer and ensure compliance to all sale objectives
- Manage selling of various products in professional manner
- Monitor all customer queries and ensure timely response to all issues
- Coordinate with customers and provide various company plans and services and detail quote for all required information
- Preparing MIS.
Customer Service Officer
ALEXBANK
04.2017 - 09.2019
- Micro Finance Officer.
- Business loans - SMEs.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Marketing Specialist
TEZ TOUR Egypt
06.2015 - 03.2017
- Marketing Agent & Contracting Responsible for Budgeting, Analysis & Regular Reports
- New Corporate Deals
- Dealing with supplies for Excursions
- Organizing events and team building activities
Tax Accountant & Auditor
Mazars-Mostafa Shawky
05.2013 - 11.2014
- Prepare documents for tax inspections by taxes authorities in regards with tax laws and regulations.
- Recorded, classified and summarized financial transactions and events in accordance with accounting principles.
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
- Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
- Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
Education
Bachelor's Degree -
Beni Suef University
Skills
Financial Planning
Credit analysis
Financial audits
Time Management
Team building
Excellent Communication
Self Motivation
Organizational Skills
Interpersonal Skills
Computerskills
All MSoffice
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Personal Information
Additional Information
CFA Level 1 in progress.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Consultant
Ahyan real Estate
02.2025 - Current
Direct Sales - Personal Loans & Credit Cards
RAKBANK
02.2022 - 02.2024
Finance Officer
ADIB
01.2021 - 02.2022
Personal Loans Officer
FAB
01.2020 - 01.2021
Customer Service Officer
ALEXBANK
04.2017 - 09.2019
Marketing Specialist
TEZ TOUR Egypt
06.2015 - 03.2017
Tax Accountant & Auditor
Mazars-Mostafa Shawky
05.2013 - 11.2014
Bachelor's Degree -
Beni Suef University