AHMED MOURSY ELSAIED
AJMAN,Saudi Arabia
Summary
Results-oriented professional specializing in team leadership and motivation. Demonstrated success in driving sales growth and developing effective strategies that enhance customer retention. Skilled in building strong customer relationships, managing inventory, and implementing pricing strategies to improve business performance. Extensive experience in B2B sales and store management, proficient in Microsoft Office Suite for reporting and analytics.
Overview
14
14
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work history
Area sales supervisor
Jasmine Water Beverage Factory Company LTD
Riyadh, KSA
04.2023 - 07.2024
- Consistently exceeded annual sales targets, driving overall revenue growth.
- Enhanced team productivity by 15% through skill-based task allocation.
- Managed 20-member sales team, achieving 20% performance improvement via coaching and KPI optimization.
- Achieved 20% sales growth through strategic partnerships.
- Handled high-volume tele sales enquiries within call-time targets.
Pre-Sales Representative
Jasmine Water Beverage Factory Company LTD
Riyadh, KSA
10.2022 - 04.2023
- Surpassed monthly targets by 10% via upselling and product bundling.
- Improved customer retention by 15% through proactive client follow-ups.
- Raised closing rates by 12% using personalized sales quotations.Reduced overdue invoices by 25% by enhancing collection procedures.
Sales Supervisor “Retail Sales”
Mohammed Nayef Alotaibi Trading Est.
Riyadh, KSA
02.2020 - 10.2022
- Achieved 12% revenue increase by realigning sales goals using competitive analysis.
- Collaborated with marketing to lift online engagement by 25% and sales by 10%.
- Led team of 10, increasing customer satisfaction by 15% through personalized service.
Store Manager “Retail Sales”
Nesk Commercial Projects Group
Riyadh, KSA
02.2017 - 01.2020
- Increased store revenue by 15% through promotions based on customer behaviour.
- Reduced complaints by 20% via staff training on service excellence.
- Improved inventory accuracy by 10% using stock management systems.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Assisted customers in locating products around shop.
- Developed team-oriented environment by implementing effective leadership strategies.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
Administrative _ Data Entry
Blue Pearl trading and contracting company
Riyadh, KSA
02.2013 - 02.2017
- Manage and organize paper and electronic records and files and ensure easy access to them.
- Accurately enter data into databases and systems and update them continuously.
- Review data, ensure its correctness and address errors before final saving.
- Prepare daily, weekly and monthly reports using Excel and word programs.
- Coordinate appointments, meetings and follow-up team tasks to ensure efficient workflow.
- Receive customers and visitors, answer calls and e-mail professionally.
- Archiving documents electronically and arranging them according to easy retrieval system.
- Follow up office inventory and request necessary requirements to ensure continuity of operations.
- Extract data and statistical reports on demand to support decision making.
- Comply with information confidentiality policies and ensure data protection.
- Follow up daily work and carry out administrative tasks supporting various departments.
- Assist in processing of contracts, letters, and official correspondence in professional manner.
Data Entry
Ajlan Printing
Kafr Elshaikh, Egypt
01.2011 - 01.2013
- Processing and entering more than 2,000 print and processing requests per month with 99% accuracy, including books, University notes, and master's theses.
- Formatting and indexing more than 12,000 academic files annually and converting them into printable formats, with electronic archiving that reduces retrieval time by 50%.
- Reviewing academic texts and formats before printing to ensure quality, which contributed to reducing errors by 45% and improving customer satisfaction.
- Preparing more than 40 monthly reports on Business movement, orders, inventory, and quality of operations to support management in improving workflow.
Education
Bachelor - Physical Education
KAFR ALSHAIKH UNIVERSITY
KAFR ALSHAIKH-EgyptSkills
- Team motivation and leadership
- Sales growth strategies
- Communication and negotiation
- Customer retention and relationship management
- Problem solving
- Time management
- Inventory control
- B2B sales expertise
- Pricing strategy
- Excel proficiency
- Store management
- Sales strategy development
- Microsoft Office Suite proficiency
- Reporting and analytics
Websites
Certification
- ICDL – International Computer Driving License (2012)
- Operations management - EDRAAK (2025)
- The basics of dealing with customers EDRAAK (2024)
- Leadership skills EDRAAK (2024)
- Marketing Specialist Hp life (2024)
- Marketing – STJEGYPT (2024)
- Fundamentals of selling HP LIFE (2024)
- Online seeling -Hp Life (2024)
- Customer Relationship Management -HPLIFE (2024)
- Business Communication -HP LIFE (2024)
- Effective Leadership -HP LIFE (2024)
- Store &Inventory Management -HP LIFE (2024)
- Social Media Marketing -HP LIFE (2024)
- Basics of the art of selling -HP LIFE (2014)
- Marketing through social networks -HP LIFE (2024)
LANGUAGE
Arabic : Native
English :Advanced (Written & Spoken)
Timeline
Area sales supervisor
Jasmine Water Beverage Factory Company LTD
04.2023 - 07.2024
Pre-Sales Representative
Jasmine Water Beverage Factory Company LTD
10.2022 - 04.2023
Sales Supervisor “Retail Sales”
Mohammed Nayef Alotaibi Trading Est.
02.2020 - 10.2022
Store Manager “Retail Sales”
Nesk Commercial Projects Group
02.2017 - 01.2020
Administrative _ Data Entry
Blue Pearl trading and contracting company
02.2013 - 02.2017
Data Entry
Ajlan Printing
01.2011 - 01.2013
Bachelor - Physical Education
KAFR ALSHAIKH UNIVERSITY