Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ahmed Omer

Ahmed Omer

Customer Service
Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Guest Service Agent

Serco
Dubai
03.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.

Cargo Assistant

Transguard Group
Dubai
02.2021 - 02.2022
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.

Education

High School -

Alfazira
Sudan KRT
06.2015 - 04.2016

Skills

Hospitality best practices

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Timeline

Guest Service Agent

Serco
03.2022 - Current

Cargo Assistant

Transguard Group
02.2021 - 02.2022

High School -

Alfazira
06.2015 - 04.2016

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Ahmed OmerCustomer Service