Summary
Overview
Work history
Education
Skills
Accomplishments
Interests
Languages
Certification
Timeline
Generic
Ahmed Soliman

Ahmed Soliman

Dubai, Matrial,UAE

Summary

With over 16 years experience in UAE in the recreation, spa, fitness industry and with excellent knowledge of the principles, philosophy, and practices of recreation administration (program planning, leadership, risk management, budgeting, marketing and public relations. Excellent sales and client relations skills which I can use very efficiently to contribute to an overall success of the business.

Overview

16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

facilities manager

05.2022
  • Bestrongcenter & WPA (worled padel acadmy )
  • Managing of all operation aspects regarding the recreation services offered at the facilictes which includes 3 Gyms,10 padel courts
  • Monitoring of service quality and maintain high customer service standards.

Assistant Spa & Recreation Manager/ Acting Manager

Shangri-La Hotel
Dubai
07.2013 - 01.2020
  • Overseeing the entire recreational activities such as gym, fitness classes, spa, swimming pool, Planned the entire budget, manpower, marketing activities to make utmost use of the recreational facilities available
  • Ensured that the targets were achieved and surpass organization's goals
  • Strategic planning for maximum long-term and short-term utilization of recreationalfacilities
  • Maintained high customer service levels and aimed to surpass guest expectations
  • Assured that the team stays motivated and completely trained by planning regulartraining sessions keep up to date about the latest trends in customer service and guestsafety

Recreation Seniro Supervisor & Head Coach

Rotana & Centro Yas Island
Abu Dhabi
06.2010 - 05.2013
  • Responsible for the daily supervision of the Recreation and Spa operation
  • Team development, financial performance, customer service standards
  • Driving the membership program and to promote all fitness activities
  • Introduction and implementation of ideas to attract new potential members and increase revenue
  • Maximize member's enjoyment by offering detailed fitness assessments and safe and effective programs
  • Ensure all colleagues qualifications are in line with both International and Municipality Standards.

Recreation Senior Facilictes Officer

Etihad Airwayas
Abu Dhabi
06.2008 - 05.2010
  • Managing of all operation aspects regarding the recreation services offered at the facilictes which includes 3 Gyms, tennis courts, Squash courts, swimming pools
  • Monitoring of service quality and maintain high customer service standards
  • Conducting water safety drills for lifeguards on a weekly basis.

Recreation Supervisor

Shangri-la Hotel
Abu Dhabi
01.2007 - 02.2009
  • Responsible for the daily supervision of the Recreation and Spa operation
  • Team development, financial performance, customer service standards
  • Driving the membership program and to promote all fitness activities
  • Responsible for Lifeguards trainings and health and fitness qualifications.

Recreation Coordinator

Intercontinental City Star
Cairo
03.2005 - 12.2006
  • Supervise all Sports & Leisure colleagues
  • Ensuring at all times the operational running of the department and that colleagues undertake their duties to the standards set
  • Ensure the smooth and efficient operations of the Sport & Leisure facilities by achieving the standards

Senior Lifeguard / Swimming Coach

Aswan university
02.2004 - 03.2005
  • Conducting swimming private lessons
  • Assisting other coaches with their training
  • Preparing the schedule and the rotation for the lifeguards and the swimming coaches.

Education

A-Levels - sociology

highs school
egypt
02.1999 - 05.2004

Skills

  • Management and Interpersonal Skills:
  • Self motivated and Enthusiastic individual
  • Proven Management Skills and detail oriented person
  • Strong background to deal efficiently with high profile customers
  • Reliable and respectful
  • Passion for service and hospitality industry
  • Can work individually as well as part of a team
  • Can work under pressure, remain calm when dealing with challenging or difficult scenarios
  • Keen on taking up on new challenges
  • Good communicator, can deal efficiently with people from different cultures and backgrounds

Accomplishments

  • International Sport Science Association (ISSA)
  • Fitness Trainer
  • International Fitness Association (IFA)
  • Personal trainer
  • Aerobics instructor
  • Step -kickboxing - Group exercise
  • American Red Cross, UAE
  • National beach and pool lifeguard qualification
  • CPR/ First Aid for professional rescuers
  • Rescue qater craft training for beach lifeguards
  • Automated external defibrillation and oxygen therapy with airway management
  • Spinal Injury Management
  • Aromatherapy Associates Spa training, UAE
  • Spa Administrative Assistant
  • Accounting/ bookings Essentials
  • Spa Marketing
  • Treatment protocols
  • Treatments pricing
  • Retails Essentials
  • The Nature and Quality of Essential Oils
  • Extraction Methods
  • Safety Concerns
  • How to Choose the Correct Oils for a Treatment
  • Formulating a Highly Effective Blend
  • Hospitality Management Training
  • Manage people performance and Service Leadership program
  • On job training program including, Accountancy, Colleagues hiring and appraisal skills, operation system training, Group and Craft Training
  • Academic Qualification:
  • Bachelor of Arts - Egypt South Village University.

Interests

Hobbies and interests include: , Swimming, Gym, Squash and Traveling

Languages

English
Fluent

Certification

Strategy, Planning, and Execution

MANAGING YOUR BOSS

TIME MANAGMENT

Timeline

facilities manager

05.2022

Assistant Spa & Recreation Manager/ Acting Manager

Shangri-La Hotel
07.2013 - 01.2020

Recreation Seniro Supervisor & Head Coach

Rotana & Centro Yas Island
06.2010 - 05.2013

Recreation Senior Facilictes Officer

Etihad Airwayas
06.2008 - 05.2010

Recreation Supervisor

Shangri-la Hotel
01.2007 - 02.2009

Recreation Coordinator

Intercontinental City Star
03.2005 - 12.2006

Senior Lifeguard / Swimming Coach

Aswan university
02.2004 - 03.2005

A-Levels - sociology

highs school
02.1999 - 05.2004
Ahmed Soliman