Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Hi, I’m
Ahmed Yousef Kamel Omar
Summary
Overview
13
years of professional experience
1
Certification
Work History
Dubai Islamic bank ( DIB UAE )
Senior Sales Advisor Multi Product
12.2018 - Current
Job overview
- Source new customers and seal the deal with them accordingly with the bank products ( Credit cards - Personal finance - Auto Finance ).
- Achieved and exceeded sales targets through dedication to identifying and pursuing new opportunities.
- Building relationships with customers to promote long-term business growth.
- Prospected to increase sales lead pipeline and converted leads into new customers.
Abu Dhabi Islamic bank ( ADIB UAE )
Sales Executive
12.2017 - 10.2018
Job overview
- Source new customers and seal the deal with them accordingly with the bank products ( Credit cards ).
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit, and customer satisfaction plans.
Etisalat UAE
Customer Service Representative
06.2015 - 12.2017
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Etisalat Egypt
Sales Distribution supervisor
12.2013 - 06.2015
Job overview
- Assiut, Sohag & valley governorates at Upper Egypt
- Handling more than 800 dealers with their targets and achievements along with team members.
- Handling all paper work which is reported to different company departments
- Using my human resources training skills to do coaching, corrective actions and lead all employees to have good environment to work and achieve their target wit company strategy.
Orange
Call Center Agent
06.2012 - 12.2012
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Union Friends Flour Manufacture (UFFM)
Accountant
06.2010 - 05.2012
Job overview
- Handled day-to-day accounting processes to drive financial accuracy.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Assiut University - Egypt
Soft Skills Trainer
Job overview
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Trained a huge number of people in soft skills programs all over Egypt.
Education
Faculty of CommerceAssuit University
Bachelor of Accounting from Accounting And Business Management
2012
University Overview
Skills
- Excellent Command In Hardware & Software Processing
- Excellent Command In Microsoft programs(Word – Excel – Access – PowerPoint – Outlook)
- Excellent Command in Using Internet & E-mails
- Social Integration
- Team Leadership
- Multi-Tasking Skill
- Ability to Negotiate with confidence
- Ability to prepare presentations & Serve It
- Ability To take responsibility and work independently & within groups
- Ability to develop a positive attitude
- Self-motivated ambitious and eager to learn besides being creative
- Energetic, Self-motivated with strong communication skills
Certification
- Foundations and principles of Islamic finance from Emirates Institute for Banking and financial studies - ( EIBFS ) - Dubai.
- Sharia foundations from Emirates Institute for Banking and financial studies -( EIBFS ) - Dubai.
- Visa sales training from Visa middle east - Dubai.
- Information security & electronic crimes defeat - DIB UAE.
- Anti-money laundering ( AML ) course - DIB UAE.
- Whistleblowing policy - DIB UAE.
- Training of trainers ( TOT ) - Assiut University - EGYPT.
- International Computer Driving License (ICDL).
- Hardware Repairing From Russian Cultural Center – Cairo – Egypt.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Additional Information
Additional Information
UAE Driving license.
Timeline
Senior Sales Advisor Multi Product
Dubai Islamic bank ( DIB UAE )
12.2018 - Current
Sales Executive
Abu Dhabi Islamic bank ( ADIB UAE )
12.2017 - 10.2018
Customer Service Representative
Etisalat UAE
06.2015 - 12.2017
Sales Distribution supervisor
Etisalat Egypt
12.2013 - 06.2015
Call Center Agent
Orange
06.2012 - 12.2012
Accountant
Union Friends Flour Manufacture (UFFM)
06.2010 - 05.2012
Soft Skills Trainer
Assiut University - Egypt
Faculty of Commerce
Bachelor of Accounting from Accounting And Business Management
- Foundations and principles of Islamic finance from Emirates Institute for Banking and financial studies - ( EIBFS ) - Dubai.
- Sharia foundations from Emirates Institute for Banking and financial studies -( EIBFS ) - Dubai.
- Visa sales training from Visa middle east - Dubai.
- Information security & electronic crimes defeat - DIB UAE.
- Anti-money laundering ( AML ) course - DIB UAE.
- Whistleblowing policy - DIB UAE.
- Training of trainers ( TOT ) - Assiut University - EGYPT.
- International Computer Driving License (ICDL).
- Hardware Repairing From Russian Cultural Center – Cairo – Egypt.
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