Aicha Boulouiha
Dubai
Summary
Results-driven Sales Manager with expertise in strategic planning and solution selling, enhancing revenue and client relationships. Skilled in CRM software, including HubSpot and Salesforce, with strong capabilities in order and pipeline management. Experienced in leading teams and analysing market trends to uncover new business opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
HOF Migration
Dubai
05.2023 - Current
- Led a high-performing sales team through motivational coaching and performance-based incentives.
- Increased sales revenue through development and implementation of tailored sales strategies.
- Collaborated with marketing teams to create targeted promotional campaigns, enhancing customer engagement and driving sales growth.
- Streamlined sales processes to improve efficiency, resulting in higher conversion rates.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Established and trained Arabic-speaking sales team to enhance market reach and customer engagement.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed in-depth product knowledge to deliver tailored solutions aligned with client needs.
- Provided ongoing training and mentorship to junior sales staff, supporting professional development and career progression.
- Engaged with customers to better understand needs and consistently deliver excellent service.
- Managed customer complaints with clear communication and effective problem-solving.
- Built and maintained strong, professional working relationships.
- Demonstrated consistent dedication and a results-driven approach to improving operations.
- Maintained a clean and safe working environment to minimize risks.
- Met service time standards by efficiently managing workflow and prioritising tasks.
Sales Agent
HOF Migration
Dubai
11.2022 - 04.2023
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Broadened client base by prospecting new leads and delivering effective product presentations.
- Negotiated contracts with prospective clients to secure long-term business partnerships.
- Cultivated strong client relationships through exceptional customer service and proactive follow-ups.
Insurance advisor
AXA ASSURANCES
Rabat
12.2016 - 09.2022
- Increased client satisfaction through personalised insurance advice and tailored policy recommendations.
- Built customer trust by addressing concerns and clarifying complex policy details in simple terms.
- Streamlined policy renewals, contributing to higher client retention rates.
Team manager
MAROC WORLD EVENTS
09.2016 - 11.2016
- Enhanced team productivity through task delegation and time management strategies, leading to improved workflow.
- Boosted employee satisfaction via regular performance reviews and constructive feedback, fostering personal development.
- Streamlined communication channels to facilitate project execution and decision-making processes.
- Managed logistics for events at an agency
Sales advisor
INTELCIA
Rabat
05.2016 - 09.2016
- Increased sales by building rapport with customers and assessing their needs to tailor solutions.
- Developed enduring client relationships through high-quality customer service and personalised support.
- Developed long-lasting client relationships by providing exceptional customer service.
- SFR customer service
Education
Bachelor of Science - Business And Managerial Economics
Faculté Des Sciences Juridiques, Economiques
Sale El Jadida06-2017
Two-year university degree - Economics
Omar EL KHAYYAM
Rabat06-2016
High School Diploma - Science in Economics and Management
Mohamed EL BARDOUZI
Sala Al Jadida06-2014
Skills
- Pipeline management
- Sales forecasting
- Sales analysis
- Solution selling
- Client management
- CRM software
- HubSpot and Salesforce
- Microsoft Office suite
- Negotiation skills
- Multitasking abilities
- Flexible and responsible
- Strategic planning
Certification
DELF, 2016-02-01, Diploma of Studies in French
Languages
English
Arabic
French
Websites, Portfolios and Profiles
linkedin.com/in/aicha-boulouiha-7725a310a
Timeline
Sales Manager
HOF Migration
05.2023 - Current
Sales Agent
HOF Migration
11.2022 - 04.2023
Insurance advisor
AXA ASSURANCES
12.2016 - 09.2022
Team manager
MAROC WORLD EVENTS
09.2016 - 11.2016
Sales advisor
INTELCIA
05.2016 - 09.2016
Bachelor of Science - Business And Managerial Economics
Faculté Des Sciences Juridiques, Economiques
Two-year university degree - Economics
Omar EL KHAYYAM
High School Diploma - Science in Economics and Management
Mohamed EL BARDOUZI