Hi, I’m
Aigerim Israilova
Client Advisor
Summary
Energetic Fashion Consultant enthusiastic about working with a wide range of clients to develop unique styles. Versed in principles of style and accessorizing. Ready to bring 7 years of experience to challenging new role.
Overview
7
years of professional experience
8
years of post-secondary education
Work History
Versace Level ShoesDubai
Fashion Consultant
02.2022 - Current
Job overview
- Driving store sale and accomplishing individual and team targets
- Welcoming each client and delivering the finest client experience possible
- Providing guidance to clients throughout the Brand and all product categories
- Engage with clients to build long-term connections by using various clienteling techniques to encourage brand loyalty
- Participate in all store activities as a team player
- Mastering brand and product expertise
- Following Versace Brand’s grooming and behavior guidelines
- Observing business policies and guidelines
- Maintaining the VM in the store, pricing and the cleanliness on the shop floor
- Updating catalogues for clients and following up with new shipments
- Announcing latest store and brand updates to clients using clientele apps
- Cooperating with Brand buying team and providing with consumers feedbacks
- Creating appointments with VIP clients and regular clients
- Addressing clients’ feedbacks and inquiries to the management
- Dealing with client’s complaints and resolving them
- Providing with after sale services, following up with client’s shoe repairs, communicating with store receiving team
- Preparing DSR reports to the managers and following store opening - closing operations.
Tommy Hilfiger brand, Apparel Group DubaiDubai
Sales Associate
05.2021 - 01.2022
Job overview
- Helping customers to identify and purchase products they desire
- Selling, restocking, and merchandising
- Maximizing sales through exceptional customer service and product knowledge
- Overachieving all the set targets with the best possible productivity and KPIs
- Analyze and interpret trends to facilitate planning and lead the sale
- Assist, listen, help, and answer all the customers questions and deal with their complaints
- Focus on retail operations, Banking, Cashiering, Administration, Inventory
- Give support to store manager and operation team by verifying cash float, DSR, banking and look after store overall paperwork
- Active involving in the receiving of new shipments
- Store opening and closing operations
- Refund and exchange operations, transfer outs
W-Dubai The Palm – Marriott InternationalDubai
Hostess
05.2019 - 04.2021
Job overview
- Welcome all the guestwith a warm smile and acknowledge them
- Checkingtheir reservations and escorting them to reserved tables
- Announcing all the specials and offering menu
- Communicating with a server and giving proper handover
- Answering all incoming calls, dealing with customers in inquiries
- Takingreservations online, via phone using SEVEN ROOMS system
- Preparing all the reports for the managers.
Beauty Salon , O'blush Kuwait
Makeup Artist
01.2017 - 01.2018
Job overview
- Conducted consultations to understand client's desired look.
- Applied makeup in accordance with clothing style.
- Sanitized makeup tools to avoid spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
Education
Polytechnic CollegeKyrgyzstan, Bishkek
Pre-University School from Computer Science And Programming
04.2012 - 04.2014
International University of KyrgyzstanBishkek, Kyrgyzstan
Bachelor of Science from International law
04.2014 - 04.2020
Skills
Professional SkillsMS-Office, Oracle, Outlook, X-Store, M-POS , Seven Rooms
Till counting
Trend knowledge
Styling understanding
Documentation skills
Filing and data archiving
Merchandising abilities
Understanding of fabrics
Timeline
Fashion Consultant
Versace Level Shoes
02.2022 - Current
Sales Associate
Tommy Hilfiger brand, Apparel Group Dubai
05.2021 - 01.2022
Hostess
W-Dubai The Palm – Marriott International
05.2019 - 04.2021
Makeup Artist
Beauty Salon , O'blush
01.2017 - 01.2018
International University of Kyrgyzstan
Bachelor of Science from International law
04.2014 - 04.2020
Polytechnic College
Pre-University School from Computer Science And Programming
04.2012 - 04.2014