Operational Hardworking and focused Administrative professional offering excellent communication, planning, and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail, and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects.
Work History
Head of Accounts Receivable and Administrative Officer
Stratum OAM
Dubai, United Arab Emirates
5 2021 - 06.2023
Head Accounts receivable for 80 plus community projects.
Maintains payment receives records in Software and Mollak Portal.
Maintains Excel sheet tracker for proof of payments receives in emails
Generates Weekly Noqodi Payment and Virtual Payment reports from Mollak to update the system
Updates owner's details on Mollak such as email ID, Contact Number
Follows up with Eres/Noqodi team if Noqodi's payment does not reflect in the bank
Provides Receipts to unit owners for payment received for service charges
Records PDC cheques
Provides verified Statements of Accounts from Mollak to Customer-care
Prepares weekly Collection reports for all projects
Provides Receipts to unit owners for payment received
Provides legal case confirmation based on proof of payments
Prepares defaulter lists for projects
Billing confirmation for Quarterly billing.
Assisting customer care for O/S reports
Bulk payments upload on the Mollak portal through templates
Bulk Legal Fee adjustment on Mollak Portal
AC/Parking Charges records in the system
Provides payment plan to customer-care & Community Manager as per the O/S
Downloads Invoices from Mollak and data management
Developed records storage and maintenance for improved audit reliability.
Handled supplier invoices from receipt through to timely payment.
Organised timely processing of invoices and payments.
Reviewed and approved payments in line with company policies.
Verified invoice and expense claims' accuracy ahead of processing.
Monitored account reconciliation processes for data integrity.
ANALYST
Enel X
Mumbai, India
12 2019 - 5 2021
Utility Bills Management
Bills Analysis
Find Savings
Log Avoidable Cos Alert Clients on Usage Deviations
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Skilled at working independently and collaboratively in a team environment.
VIDEO EDITOR AND OPERATIONS
Go Quest Media Ventures
Mumbai, India
6 2017 - 5 2019
Video Content Operations
Client Coordination
Quality Checks
Video Editing
Follow-ups
Freelance Video Editor
Jaro Education
Mumbai, India
11 2015 - 4 2017
Played a key role in facilitating projects and contributing to every stage of film and Video production.
Organized assets by collecting data from camera media, transcoding Video, and audio files, and managing file backup to a digital asset management system.
Worked tight deadlines with a team or independently and made quick creative editing decisions to maintain high-quality work.
Video editing on E-learning content
Data Management
Organized and worked with raw footage from multiple cameras and sources.
Client Relationship Officer
Yes Bank
Mumbai, India
4 2015 - 7 2015
Retained and grew a portfolio of relationships by performing proactive, mobile, and value-adding partnership roles.
Liaised with clients by phone, email, and text messaging to meet client needs and define expectations.
Facilitated meetings and discussions between clients and the team.
Reviewed and analyzed client support usage and formulated recommendations in collaboration with teams.
Head of Accounts Receivable and Administrative Officer
Stratum OAM
5 2021 - 06.2023
ANALYST
Enel X
12 2019 - 5 2021
VIDEO EDITOR AND OPERATIONS
Go Quest Media Ventures
6 2017 - 5 2019
Freelance Video Editor
Jaro Education
11 2015 - 4 2017
Client Relationship Officer
Yes Bank
4 2015 - 7 2015
Graduates Diploma - Banking Management
Times
Bachelor of Commerce - Commerce
Mumbai University
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