Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samira Mariyam

Hyderabad`,TG

Summary

Detail-oriented professional with expertise in account reconciliation, Proficient in cash flow management, financial reporting, and bookkeeping, with a strong focus on time management efficiency and accuracy. Adept at delivering exceptional customer service management while ensuring seamless billing and invoicing processes. Skilled in data entry and financial operations, aiming to contribute to organisational success through precision-driven financial practices.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Customer retail assistant

Primark
London
11.2023 - 02.2025
  • Worked collaboratively with colleagues to provide seamless service during busy periods.
  • Trained new staff on cash handling procedures, promoting consistency across the team.
  • Handled returns and exchanges professionally to maintain positive relations with customers.

Financial assistant

So Hotels
London
01.2022 - 06.2022
  • Compiled and analysed financial data to facilitate strategic decision-making.
  • Prepared bank deposits, checking and correcting any errors.
  • Prepared reports and projections based on financial data.

Front office manager

So Hotels
London
07.2021 - 12.2021
  • Attended to special requests from guests, ensuring their needs were met satisfactorily.
  • Managed room bookings, resulting in smooth check-in and check-out processes.
  • Coordinated with housekeeping to ensure rooms were ready for new arrivals.
  • Facilitated revenue forecasting by accurately anticipating guest movement, occupancy levels and inventory availability, using Rezlynx.

Junior accountant

Centurian Exports
Hyderabad, India
01.2021 - 07.2021
  • Managed cash flow effectively to ensure smooth business operations.
  • Collaborated closely with senior accountants, gained valuable industry insights.
  • Reviewed and reconciled bank statements for enhancing financial clarity.


Financial advisor

Smart Financial Services
Hyderabad, India
05.2019 - 07.2019
  • Analysing financial data received from clients to develop strategies for meeting clients financial goals.
  • Contacting clients regularly to discover changes in their financial status and updated their portfolios.
  • Supported clients in setting clear financial goals with plans to achieve them.
  • Advised clients on relevant insurance for maximised investment security.

Business development intern

Digital India
Hyderabad, India
05.2018 - 07.2018
  • Pitched company's idea to over 60 business vendors daily to bring them onboard.
  • Led a team of 8 people and worked towards the target set which helped the organisation to increase revenue by 30%
  • Developed holistic advertising strategies to achieve revenue and awareness goals.

Education

MSc Business with International Management - Global Consumers, Leadership And Management

Northumbria University
06.2021 - 11.2022

Bachelor of Business Management - Finance, Marketing, Operations

St Ann's College
05.2017 - 09.2020

Skills

  • Refund processing
  • Customer loyalty strategies
  • Account reconciliation
  • Cash flow management
  • Time management efficiency
  • Financial reporting
  • Data Entry
  • Bookkeeping
  • Customer service management
  • Billing and invoicing

Languages

English
Proficient (C2)
Hindi
Fluent

Timeline

Customer retail assistant

Primark
11.2023 - 02.2025

Financial assistant

So Hotels
01.2022 - 06.2022

Front office manager

So Hotels
07.2021 - 12.2021

MSc Business with International Management - Global Consumers, Leadership And Management

Northumbria University
06.2021 - 11.2022

Junior accountant

Centurian Exports
01.2021 - 07.2021

Financial advisor

Smart Financial Services
05.2019 - 07.2019

Business development intern

Digital India
05.2018 - 07.2018

Bachelor of Business Management - Finance, Marketing, Operations

St Ann's College
05.2017 - 09.2020

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Samira Mariyam